Hampton Inn - Suites by Hilton Barrie Ontario Canada

Exceptional

Liked: Great size room, allowed the family to spread out and run around. Pool was awesome size, tired them right out!
Disliked: My door needed to be pushed closed and the inside safety lock was broken.

Check out, didn't go well

Liked: The location the pool, the breakfast team and the reception team despite having internet and system issues but handled professionally
Disliked: We went back to this location after 5 years it was great last time it is getting old TV screen colors work on half the screen only. few equipments are in a bad shape kitchen faucet need to be rebolted after each usage and landry hangers and cabiet doors need to maintaind. What was poor is the check out, a middle-aged feamal operator, non courteous. dry conversation with limited eye contact right after I checked out. I was heading out, grubbed a coffee in my way she sarcastically, or for what i don't know reasons, asked me if I would like to add the coffee to the bill, no consideration of trouble of the check in and very different altitude from all other staff members we had transactions with!!! Please report to the hotel and find me an answer at the last minute it made me feel guilty for returning and not easy to recommend friends

Instead of walking away and...

Liked: Most everything was perfect….the breakfast bar exceeded my expectations . It was delicious
Disliked: I did raise the issue of the bed being awful ,and creaky ….we rent a room mostly for the bed and when sleep is not good it makes you not want to ever stay there again. No discount was offered only an apology .

Spent my 1 year anniversary...

Liked: Great location for food and a quick drive to food and other amenities also had a beautiful view of the sunset and sunrise from my room.The pool was wonderful and was refreshing while dealing with the June heat. The hot tub was lovely to just relax in.The staff were super helpful and upbeat.
Disliked: The elevators were a little concerning, they made a bit more noise going up and down but I assume it's an older hotel so it's bound to happen over time.The hot tub was a bit too hot. I mean, sure it's a hot tub and all but after maybe 10 minutes I had to get out and go back into the pool to cool down. I could feel my ankles swelling in the heat.At one point, when changing the rooms temperature up from 20°C to 22°C the unit began to smell a little smokey. Turned it all off. Waited a bit and turned it back down to 20°C and turned the fan on the smell went away..

Good

Liked: Safe location, clean, comfortable, good swimming pool, nice breakfast
Disliked: The place is getting old.

Check your accessible room before...

Liked: Location, newer
Disliked: The room (accessible) had no view window. It was completely covered by the portico out front! Maybe a sliver of light...

Pleasant staff, clean room. Everything...

Liked: Friendly staff, big room, clean, positive messages throughout the hotel
Disliked: Beds are a bit soft-uncomfortable

Poor

It was good.

Liked: I like the hotel it was clean and the staff were very friendly.
Disliked: The beds were so squeaky and the pull out wasn’t made up as we were told.