The stay is good!

Liked: The breakfast was good enough for so many residents. The staff works busily filling up empty bowls, containers (good customer service). I observed that people are very co-operating and share tables and chairs. I also observed you are going through renovation, so maybe not enough table and chairs are in place at that moment. Overall the stay is good!
Disliked: I wish that you would have posted when the swimming pool/gym will be closed for maintenance the night before. Also did not get the requested extra bed. So the children have to squeeze in the bed.

Not a great experience

Liked: The staff where nice and I only enjoyed the hot chocolate .
Disliked: I can understand the hotel under renovation but wasn?t impressed with the state of my room,the refrigerator in my room wasn?t clean,the sofa bed was so uncomfortable,breakfast wasn?t great,Scrambled egg served everyday with very little to have with it isn?t right,Overall I?m not impressed!!!

Very poor

Good

Good

Liked: The depth of the pool was great for our small kids. The breakfast was pretty good as well.
Disliked: When Booking booking.com told us to check in and check out time were both 3 pm. I have a screenshot to prove this as well. When checking in we were informed the check out was not 3 pm but 11 am. We had made plans that involved us being at the hotel until at least 12 pm and here we were checking in at 8 pm and scrambling to make new plans for the next day seeing that we had to be out of our room by 11 am.

Very good

Exceptional

Liked: the pillows love them
Disliked: love the hotel

Passable

Liked: Listened to hammering from time I checked in mid afternoon to evening. It started again the next morning just before 8:00 a.m. I called front desk to complain ... shortly after, I heard someone answer a phone above me, and the hammering stopped but started up shortly afterwards in the distance. I stayed the night before at the hotel next door Four Points Sheridan and when weather conditions were bad, thought I?d stay at the Hampton thinking it was a step up (at almost double the price) ... should have just stayed at the Sheridan. Disappointing.

Pleasant