Hampton Inn By Hilton And Suites Buffalo Downtown Guest Reviews
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Write a review
Rob, St Marys, visiting Town Ballroom Sun, 19 January 2020
Liked: Hotel room was big.
Disliked: Breakfast was only until 10 a.m.
Tammy M, London Ontario, visiting Tralf Music Hall Wed, 2 July 2014
Perfect hotel.
Liked: Everything.
Disliked: Nothing.
Jean S, Syracuse, NY Sun, 11 March 2012
The room was awesome. Should you find additional charges when you check out.....you need to pay attention to your bill. The staff was great, hotel was beyond clean and customer service impeccable. I would definitely stay here again.
Liked: Close to First Niagara Stadium, Anchor Bar and other venues.
Disliked: Nothing
Johns Fri, 25 April 2025
Good
Liked: The bed. The food
Disliked: Nothing
Sciascia Fri, 18 April 2025
Exceptional
Liked: Breakfast was great, very nice variety, food was hot
Jamie Thu, 17 April 2025
Positive experience.
Liked: Very clean and spacious room. Hot tub and pool were great.
Disliked: They charge an extra $20 for parking a day which is nuts. That seems excessive when they have an actual parking lot for the hotel.
Kaylene Tue, 15 April 2025
Superb
Dwayne Mon, 14 April 2025
Superb
Liked: Dasia, Felicia, and Emily gave me exemplary customer service. They may have just been doing their job. However, for me it felt like they were going above and beyond to make my stay comfortable.
Disliked: The cold, dreary, and wet weather of Buffalo.
June Mon, 7 April 2025
see previous answer
Liked: Ceheck out
Disliked: Non broken toiliet seat Non working refrig, Check in terrible room not available till almost 4 when and that was after question why as a check in is supposed to be by 3 and we had places to be.
Juliana Mon, 7 April 2025
Very good
Liked: The staff we interacted with were very kind, breakfast was good and the cleaning staff was wonderful. There was a missed used coffee pod in the room's coffee maker, but other than that it was pretty clean. There was only one option for coffee creamer but they had half and half and lots of different tea. Breakfast was delicious with lots of options and my daughter couldn't get enough of the waffles! It was a wonderful stay in a great location and the security features throughout were a nice touch.
Jackie Sun, 6 April 2025
Exceptional
Anthony Sun, 6 April 2025
Exceptional
D Sun, 6 April 2025
Meh at best.
Liked: Staff was nice and made sure I had all the details I needed to be able to park my car and travel in the town for my event that evening.
Disliked: Breakfast. They were out of plain waffle mix, the oatmeal was watery, the eggs tasted like water and the apple juice tasted nothing like apple juice. Everything very watered down, have had better at cheaper hotels.