Hampton Inn & Suites Birmingham/280 East-Eagle Point

Staff was wonderful - went out of their way to make us feel comfortable! Room clean and comfortable. It was great! We always love staying at Hampton Inn. Best customer service and great rooms.

Disliked: We couldn't stay longer.

Superb

Liked: Very friendly staff, very clean, breakfast was good and fully stocked.
Disliked: I love this hotel and most definitely will be back. The only frustrating part was one elevator was out of order which caused long wait times at times. Overall that would not deter me from coming back. I think I have found my go to hotel when I come home to visit family. Thank you for a amazing visit!

Overcharged and Underdelivered

Liked: Location is the upside for this hotel.
Disliked: Got charged $50 more than what I was given in my confirmation. Only 1 elevator worked, and it only half worked. Hotel was not up to your typical standards for a Hampton Inn or any other hotel on 280.

Exceptional

Liked: The property looks to be newly renovated and is very clean. The staff encountered (Barbara) was an absolute joy! I could not have asked for anything more (than maybe breakfast lasting a tad longer on the weekend)!!!I will surely stay here again when in this area!
Disliked: This may sound funny, but the toilets could be taller; they are quite low to the ground. This property is first-class!!

Superb

Exceptional

Exceptional

Spacious and comfortable

Liked: Friendly customer service

Exceptional

Liked: Very clean and in a quiet location. Breakfast was hot and plentiful. Near good restaurants and shopping areas. Easy access to Birmingjam
Disliked: Everything was perfect

My stay was comfortable

Liked: The facility is located in the middle of so many eating choices and is easy to find. The area is busy. I was greeted by a staff member at check in who was efficient and pleasant. The facility was clean and our room was very spacious. Shower gel, shampoo, conditioner and even lotion were provided. Breakfast was okay. There were continental choices and plenty of seating in the dining area. Very comfortable stay