Hampton Inn By Hilton & Suites Berkshires-Lenox Guest Reviews
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Darlene, East Wey, visiting Tanglewood Music Center Sun, 25 June 2023
A great place to stay. Everything was wonderful. Helpful staff (Grace in dining).
Liked: Staff was very helpful and accommodating. We decided to stay an extra night and it was very easy.
Disliked: Ceiling in bathroom needs painting (was peeling).
Solomon Sat, 19 July 2025
Room not ready when we...
Liked: Reasonable variety of food.
Disliked: NO OJ available
Mildred Fri, 18 July 2025
See above
Liked: Clean , location, lovely desk staff
Disliked: We are seriously considering not returning to Hampton inn as we have annually because a) no housekeeping daily ( alternate days)B) no smart tvWe make our bed at home every day.. not every other day. Spoke to Steve, head of housekeeping ,who said this was a corporate decisionBut we stayed for four nightsAnd had housekeeping exactly once!We’d like a response to this evaluationThank you
Sara Mon, 14 July 2025
Superb
Louise Thu, 10 July 2025
Superb
Disliked: The entrance driveway from the main road needs to have better lighting and signage for a safe entry.Rooms need safes and microwaves.This is a tourist destination and could use some updates
Im Thu, 10 July 2025
Was good. Convenient location.
Liked: Was good . Staff very helpful and pleasant. Music in breakfast area was nice. Water and coffee always available. Dining area very nice.Room clean and spacious, Cleanliness
Disliked: Room needs a safe, & microwave, shower cap would be nice. Better lighting at entrance near hotel sign needed.
Virginia Wed, 9 July 2025
Very good
Marjanna Sun, 6 July 2025
My stay was very comfortable,...
Liked: Good location, friendly staff, ample free parking, clean room, comfortable bed, free breakfast
Disliked: Too expensive
Geraldine Fri, 27 June 2025
Exceptional
Liked: We had a king suite and it was very comfortable
Marcia Thu, 26 June 2025
Exceptional
Carol Mon, 23 June 2025
Superb
Liked: Excellent breakfast!