Hampton Inn By Hilton & Suites Berkshires-Lenox

A great place to stay. Everything was wonderful. Helpful staff (Grace in dining).

Liked: Staff was very helpful and accommodating. We decided to stay an extra night and it was very easy.
Disliked: Ceiling in bathroom needs painting (was peeling).

Bad

Great experience, once again!

Liked: Good variety of hot foods, cereals, oatmeal, fruit, yogurt, juice. They have very nice breakfasts.

Conveniently located, comfortable, quiet &...

Liked: Convenient to Tanglewood
Disliked: NA

Excellent location, easy check in/out....

Exceptional

Liked: Clean, new and comfortable. Liked breakfast buffet and 24 hour coffee.
Disliked: It would be nicer if the rooms were a little better decorated. Not a problem just a suggestion.

Room not ready when we...

Liked: Reasonable variety of food.
Disliked: NO OJ available

See above

Liked: Clean , location, lovely desk staff
Disliked: We are seriously considering not returning to Hampton inn as we have annually because a) no housekeeping daily ( alternate days)B) no smart tvWe make our bed at home every day.. not every other day. Spoke to Steve, head of housekeeping ,who said this was a corporate decisionBut we stayed for four nightsAnd had housekeeping exactly once!We’d like a response to this evaluationThank you

Superb

Superb

Disliked: The entrance driveway from the main road needs to have better lighting and signage for a safe entry.Rooms need safes and microwaves.This is a tourist destination and could use some updates