Hampton Inn & Suites Abilene I-20 Guest Reviews
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|3.7 miles from Abilene centre|
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Anonymous Thu, 13 February 2020
Liked: Super clean. Staff helpful. Free toothbrush
Shannon Wed, 12 February 2020
We were in town for...
Liked: The friendliness of the staff. The breakfast was great too.
Disliked: The temperature was hard to regulate in the room but the weather was inconsistent the day/night we stayed.
Cassandra Sun, 9 February 2020
David Fri, 31 January 2020
Very dirty. Black hair on...
Liked: Location and price
Evelyn Mon, 6 January 2020
Kimberly Sat, 4 January 2020
Dirty rooms hotel not in...
Liked: The only thing nice about this hotel is the lady that served the breakfast in the mornings.
Disliked: We originally stayed 16/12/19-18/12/19 and was not put in the room we selected when we booked. When we spoke to the hotel they stated booking.com misled us and they did not even have a room that looked like that at this property. We then stayed again on 3/1/20 in the room similar to the photos as per what the general manager told us. However once we arrived we discovered the hotel had lied to us by saying they didn?t have the room in the photos at all at this property. During our stay 3/1/20 the room we booked is in fact the room from the photos. The room was dirty we found a pill on the floor. Stepped on a screw on the floor. The toilet in the bathroom was completely loose and moved a lot when sitting on it. We informed the front desk about this as well and he said he?d have someone look at it in the morning. So we were then left to deal with a broken toilet for our stay in a room that apparently is a 250.00$ a night room. The tub had a huge crack in it. The couch had stains all over it. We did not get any sleep as the people next to us were up fighting all night and then had two kids with them who then started screaming and crying off and on all night. When we informed the front desk they did nothing about it. After giving this hotel a second chance I can now say we will definitely never return here again. This hotel has the prices of a very nice hotel however has the rooms of a 60$ a night hotel. The cleanliness is no where near up to par.
Robert Tue, 3 December 2019
Santiago Tue, 26 November 2019
Anonymous Mon, 25 November 2019
Liked: Very clean,good coffee and breakfast
Disliked: We had a hard time finding it
Linda Tue, 19 November 2019
Great, I will definitely stay...
Liked: The room was beautiful, and very comfortable. Little hard to get into parking lot but after that plenty of room. Breakfast is one of the very best in all of Texas.
Disliked: Easier access