It was definitely a great experience. The beds were the most comfortable beds I've ever seen. The staff was courteous and quickly responded to all of our requests. Overall, this was the best vacation I have ever been on.

Liked: Everything was perfect.
Disliked: No negatives

Exceptional

Exceptional

Liked: Friendly staff rooms were clean and view was great

Exceptional

Liked: It was the perfect location for walking to the dome.

Friendly staff, very clean facility,...

Liked: The staff was very friendly and helpful. The whole facility, including the rooms were very clean. The location is very good, within walking distance of the Dome at America Center, and many restaurants and shopping areas.
Disliked: I only wish they had a microwave in the rooms, instead of going clear to the lobby to heat or reheat something. I know they are making improvements to the outside, but the construction area out front was kind of a bad time of the year.

Exceptional

Liked: The staff was very professional and friendly and helpful overall it was a great stay.
Disliked: It was great

Good

Exceptional

Enjoyed nearby attractions, did not...

Liked: The breakfast lady was nice
Disliked: Construction, room very noisy, windows bad, sinks did not drain.

Liked: Only about 3 or 4 blocks from the convention center. It's a pleasant 3-5 minute walk. Worth it for a lower cost that includes a good full breakfast.
Disliked: They charged my debit card with all types of shady charges when trying to buy sodas and snacks from the corner cafe. They didn't let me use the chip reader, and when I asked for a receipt, printed it out from the pc and crossed out stuff with a marker.