Hampton Inn By Hilton San Francisco Downtown/Convention Center

My wife and I had a great stay at the Hampton Inn. They definitely had the best rate in the area. The hotel is only 2 blocks from the Powell BART station which is very convenient getting to and from the airport. The rooms are a little on the small side but manageable. The staff was very friendly and kind. I also would like to single out one employee, Daniel. He went above and beyond to make sure that we knew where everything was in the city, recommended some excellent restaurants, and made sure that our stay in San Francisco was great. I would give Daniel 6 stars. I highly recommend this hotel and I commend Daniel for a job well done.

Very good

This is the worst Hampton...

Liked: Nothing
Disliked: Brown water in the bathroom; bad WiFi; worst hotel breakfast ever on paper trays; unhelpful staff

Exceptional

Disappointing

Liked: Breakfast
Disliked: Location. Significant homeless population.

Exceptional

Very good

Superb

Good

Very nice facility with comfortable...

Liked: The hotel is very nicely appointed and the rooms were attractive and comfortable. SOME of the staff were quite pleasant and accomodating.
Disliked: The location was concerning. There were many transient persons on both sides of the entryway. There is an entry portico before you can enter the lobby that is supposed to allow you to use an intercom to notify the desk attendant that you have arrived. It did not work. I tried calling on my cell phone which gave me a recording the mailbox for that number was full!!!I ended up having to bang on the glass door to get her attention, all the while leaving my family in the car out front feeling a little unsafe. Upon finally gaining entry she was less than cordial. It took quite a while to get someone to our Suburban to help with the luggage and then take it to the garage. Eventually, the police came on their rounds and cleared out the transient population that had amassed. We were told the next day not walk to the right after leaving the hotel as there is a great deal of homelessness and drug abuse in that direction but everything to the left would be safe. We decided to drive ... they were not kidding! It was, as are most downtown areas a very sad situation. You definitely would not be comfortable on foot.