Hampton Inn By Hilton Rochester Penfield Ny Guest Reviews
Write a review
8.8 miles from Rochester centre |
Write a review
Inc Sat, 23 March 2024
Exceptional
Liked: Staff are kind, spacious and clean room and good breakfast and coffee.
Jennifer Thu, 21 March 2024
Staff were kind and friendly...
Liked: Modern, clean and comfortable
Disliked: No waffles in the morning, my son was disappointed
Pierce Fri, 8 March 2024
Very good
Tom Mon, 26 February 2024
Good
Deborah Sat, 24 February 2024
The location, staff, ambiance and...
Liked: The best and most unexpected surprise was the desk clerk who not only was exceptionally personable, but very accommodating. Because I had my 91 year old mother with me who needed an easy chair on which to sit to be comfortable, she had one brought to our room! She also gave us a room on the floor that had on level parking and access to our room. Those kind of courtesies made all the difference in the world to make our stay comfortable. We also enjoyed the bar area for an evening cocktail and the roominess of the breakfast room.
Disliked: Breakfast was adequate.
Heather Wed, 21 February 2024
Bad
Liked: We usually stay here when we need some time away, usually its great. this time not at all. The person at the first desk she was amazing. But the room was disgusting. The fridge had something spoiled in it which they did come and clean. The shower had stuff in it (brown stuff on the ground). The heat wasnt working in the room (barley) wen had to set it to 90 degrees to get it least not to be freezing. The bed felt like something was grimy in it . The next day we woke up and his eyes were itching . WE BOTH CAME DOWN WITH PINK EYE. We got a suite, paid good money for it and we both had to take a couple days off of work because of this.
Teta Tue, 20 February 2024
Exceptional
Claudia Sun, 11 February 2024
Very good
Cara Mon, 22 January 2024
Pleasant stay
Liked: Very clean. Room was comfortable. Breakfast was very good & much appreciated!
Disliked: Floor tiles in room were slippery. Only had decaf coffee. Would have liked a restaurant guide in the room.
Lori Sun, 21 January 2024
Exceptional