Hampton Inn By Hilton Rochester-Irondequoit

Liked: Everyone was very friendly and good food at breakfast.
Disliked: Even though we did not have the sign on our door the room was not cleaned.

I loved this hotel! The front desk personnel were friendly, informative, and helpful. Our room was spotless, the bedding clean and comfortable. I usually have problems sleeping but the bed was so comfortable, I actually overslept! I would be happy to stay there again.

Worst hotel experience ever. Was charged $215 for leaving cigarette butts in trash can.

Very good

Liked: Clean
Disliked: Side door out of building didn’t work

Bad

Decent beds, good location, helpful...

Liked: The room was exceedingly dark, only 2 lamps, no overhead lighting. The pool was so over-chlorinated that it burned our eyes immediately upon entering the pool area and we couldn't stay longer than 15 minutes. The pool was so cloudy you could barely see your feet, very disappointing.

Would stay again

Liked: It was what I expected, coffee was lukewarm warm

Exceptional

Exceptional

Liked: Room was clean and well taken care of. Staff was very friendly and polite. Overall great stay!

Everything broke

Liked: The fridge broke so all of our things in it spoiled. The beds were not comfortable. The hooks in the room were falling off the walls.

Bad

Good