awful

Liked: The only thing I enjoyed about this property was the breakfast and the one lovely lady that runs it I didn?t catch her name but she definitely need to know she?s appreciated
Disliked: let?s seee I have been in touch frequently with this hotel and not once was I informed the pool was down my children were upset beyond belief and I was as well I paid for a cot and one was not in my room when I questioned about it I was informed that those aren?t a guarantee we?ll it should be seeing as I reserved 3 months out!! then when one was finally found it was left in the hallway even though I asked to have it put into the room we received 3 full sized towels for 5 people and Trash and room was never cleaned the whole time we were there I will DEFINITELY not be back!!

Cleanliness was very poor, no...

Liked: Location
Disliked: That I booked this hotel for the pool and it was not displayed anywhere that it was closed till we were there for check in.. then the receptionist was a little rude when asked if we could go to your irondequoit location.. then your irondequoit location was NO help and was just equally rude. I will not book with you again

Passable

Liked: I was by my self
Disliked: The pool was closed

Very good

Very good

Liked: Parking near our patio door.
Disliked: Pillows.

Nice

Liked: It is good
Disliked: The cabinet door cut my hand

Exceptional

Exceptional

Liked: everything

Good

Liked: Convenient. Staff was really nice.
Disliked: Bathroom was still dirty when we checked in. We were a little early they made us wait until excatley 3pm to check in.