Hampton Inn By Hilton Roanoke Rapids

Exceptional

Liked: Very clean. Staff is very professional and friendly. Nice touches like snacks and water readily available at the front desk. Like having a fridge to cool drinks in the room.
Disliked: Nothing.

0 STARS

Liked: Had a medical emergency, contacted hotel to change the rooms I had for a day earlier but they told me all they could do was charge me double for the change so now instead of $300 for 1 night they charged me $600.......hotel was no help......seeing as how I've stayed there several times in the past few months and am a member...... I assumed it was a reputable business..........I would have settled for a credit instead of a refund considering I'm constantly traveling back and forth but I will make sure I will never recommend this hotel to anyone ever again.........Staff was extremely dismissive.......after check in I had to go down 3 separate times took over 30 minutes after driving 13 hours all day........keys gor room were not scanning rooms would not open..........after forth attempt room looked like it was not throughly cleaned..........also old food in refrigerator.........
Disliked: Had a medical emergency, contacted hotel to change the rooms I had for a day earlier but they told me all they could do was charge me double for the change so now instead of $300 for 1 night they charged me $600.......hotel was no help......seeing as how I've stayed there several times in the past few months and am a member...... I assumed it was a reputable business..........I would have settled for a credit instead of a refund considering I'm constantly traveling back and forth but I will make sure I will never recommend this hotel to anyone ever again.........Staff was extremely dismissive.......after check in I had to go down 3 separate times took over 30 minutes after driving 13 hours all day........keys gor room were not scanning rooms would not open..........after forth attempt room looked like it was not throughly cleaned..........also old food in refrigerator.........

I booked a queen room...

Disliked: Booking.com lied and did not get us what we asked for

Very good

From early check in until...

Liked: Staff was friendly and amazing
Disliked: Everything was great

Exceptional

Perfect for what I needed.

Liked: Location, extremely friendly staff and the breakfast.
Disliked: Noise level in the hallways

Bad

Very good

Liked: Great location
Disliked: Property is dated