Comfortable and clean, good central...

Liked: Good location near BART station. Felt safe with the front door being locked. Clean rooms and excellent staff. Good breakfast selection.

5 minutes walk from Bart,...

Liked: Love that the location is very convenient, especially if you don’t have a car … about 5 minutes walk from the Bart station, less if you’re a speedy walker. Also love the free breakfast … make your own waffle station, toast station, cereal station with almond milk for those needing alternative milks, oatmeal, yogurt, lots of fruit. Plenty of restaurants around the area too, and there’s a microwave and fridge in the room for any leftovers, although be careful with the fridge as ours was a bit on the warm side. Front desk staff are hit or miss … some were awesome and absolutely fabulous, others wouldn’t give you the time of day. Not a big deal, we just waited till it was a different person at the front desk to help with resolving an issue. Housekeeping is upon request, or if you just need supplies for the room then you can just pick it up from the front desk.
Disliked: My friend’s bed was perfect for her, mine was overly soft. Something to keep in mind if you like a firmer bed. Also, if you have a car it’s valet only.

Superb

Liked: Clean & close to downtown
Disliked: No free parking

Exceptional

I'd stay again!

Liked: It was nicer than I thought! Everything was updated and clean. The breakfast was pretty good especially their omelets. The staff was super nice (Two asian girls) who were very welcoming. The rooms were very well cleaned when we checked in. The area wasn't as sketchy as I thought it would be so that was a plus.
Disliked: The pillows were very light and they do not have public parking. We ended up doing valet overnight which is $40 but you can not retrieve your car from 1230am-6am.

Passable

Superb

Liked: Very close to Bart station and Chinatown. New and clean.

Superb

Very good