The worst

Liked: The air conditioner was great and the room itself was nice and up to date
Disliked: 1. Being charged $125 for my pet (which is nearly the same price as I paid fro the room) when I received an email from booking.com saying that my special request (which was that I had my pet with me) was granted and that there was not going to be any extra charge. And then, when I find this out, I cannot leave/cancel my reservation, so I was trapped into paying nearly double the price. If I would have known ahead of time I could have just put my pet in her doggie daycare down the street for $48. This is absolutely unacceptable and I will be contacting my lawyer soon. 2. Constantly being mis-gendered even though I asked for staff to not do this. This was perhaps the worst experience I have ever had and we were just trying to escape the heat of our 96 degree, no-airconditioning apartment (which was especially difficult since I have a disability and was just recently released from the hospital and the heat made it especially hard to breathe)