Birthday Staycation

Liked: Everything was wonderful , from the location not far from Jack London Square, to the rooms, the beds, staff and breakfast..
Disliked: Need Pepsi products lol.. no everything was wonderful.. no complaints

For business travelers, a good...

Liked: Staff were super helpful, the interior of the hotel and room were very clean, comfortable, and nicely decorated, and my room was quiet with a very nice bed. The business center was useful and it was great to have an included breakfast. Oh and the gym is small but nice.
Disliked: The neighborhood is not that great, especially late at night, and paid parking was a bit expensive (though the valet service with unlimited ins and outs was great). Good for business travelers and adults, maybe not great for families with children or very young adults who are not street saavy.

Superb

Liked: The interior design of the hotel was beautiful! It was an awesome experience! I will say that there wasn't a City view but everything else made up for that!! Good breakfast bar was on another level! All around the experience was so nice and the location is great if you want to walk around and explore maybe get you some food maybe some boba! There's a convenience store very close to the location! Really nice
Disliked: I didn't like that there wasn't a City view as it stated on the website

Exceptional

Liked: The cleanliness, the staff was very great, friendly, professional, and welcoming
Disliked: The $50 a day valet parking rate was a little extreme

The warmth that you felt...

Liked: So many special touches-keeping the front door locked, the chaise in the room, the detail to all the different things thought of for the rooms, the quality was clear, the down pillows. Even though it was modern and very sleek, the warmth that you felt being there. The design of the business center the uniqueness of separate sections, the water refill stations throughout, fantastic breakfast and then this there’s the staff just amazing. Obviously what there was a lot of thought put into building this I would stay there every single time I went to Oakland that area the recommendations for nice restaurants nearby. And of course the price point was fair… really can’t say enough! One of the staff, Patricia, from the cleaning team was simply amazing! I couldn’t find my phone, and she found it by digging through a trashcan and finding it for me! apparently I accidentally threw it away she found it!… Above and beyond….she saved me, I can’t thank her enough and I am so appreciative!! I , thank you thank you Patricia!!
Disliked: There wasn’t one thing I didn’t like… when I’m in that area this is now my hotel of choice!

Exceptional

Exceptional

Exceptional

Very good