Room was spacious and clean. Staff was friendly and helpful. Location was easy to find and close to shopping and venues. We would choose this hotel again!

Liked: Excellent Hotel.
Disliked: Pool was nice but could use a few more lounge chairs for a hotel of that size.

I found that this hotel provided poor customer service, except for Richard, by even having to offer a customer (my family and me) with a confirmed non-smoking room reservation, an "ozoned" room. We will not consider staying at this hotel again, nor recommend it. I am hopeful that Hampton Management will be able to remedy these concerns for future customers, so that they will not experience the same disappointments.

Liked: Richard. He tried his best to meet my family's needs in finding a true non-smoking room, but to no avail. It's sad that earlier Hampton workers had left him in this situation - to try to accommodate unhappy customers at midnight. He really tried his best!
Disliked: I was very disappointed upon arrival to the hotel to find that the non-smoking room that was confirmed for my family and me was not a non-smoking room, but an "ozoned" room. The man who waited on me tried very hard to find a real non-smoking room for me, but could only find another ozoned room. Unfortunately, after driving a good part of the day and attending the concert at Farm Bureau Live, my family was exhausted and it was uncertain that we would be able to find a room for the night at another hotel, so we stayed in the "ozoned" room. The next morning, our clothes reeked of smoke. For someone who has asthma, this was not a pleasant experience. When we went to receive the complimentary breakfast, there was minimal food selection, packed with people and minimal seating (we sat outside, on seats we wiped off from the rain, under an umbrella). When I checked out, the lady at the desk didn't even ask how my stay was and did not give me a receipt. We were very disappointed in our stay at this Hampton, which has not been the norm. All of our many other Hampton experiences have been great!

Exceptional

Liked: It was really clean and accommodating! The staff were really friendly and made it an easy process for me to check in early

Exceptional

Liked: Tawnee was great.

Exceptional

Liked: area
Disliked: I like everything

Exceptional

It was excellent!

Liked: Even though they were remodeling the hotel was great. We were in a perfect location, room was updated , clean, and comfortable. Staff was helpful and friendly!
Disliked: Nothing

Exceptional

Good

Liked: The room,cleaning staff,
Disliked: I required a handicapped room due to multiple health issues e.g. cancer treatment, angioplasty, kidney stone removal, 9 hour abdominal surgery c 2 inches of sigmoid colon removed. I also have myasthenia gravis. The young lady at the front desk refused to check me into my room and got the manager. I did eventually got my room. It was degrading, humiliating..they need sensitivity training.I worked 38 years as an occupational therapist. I did a lot of sensitivity training

Overpriced.

Disliked: Room was made of cardboard. Shared a door with room next to mine and could hear them breathing. Not close to worth the price. Will not return.

Meh

Disliked: Facilities were run down, obvious signs of half assed repairs in the rooms. Pull out bed was painful to sleep on.