Very comfortable environment; very clean and friendly.

Our stay was pleasant and comfortable, and there were lots of amenities available like a pool and exercise room. It was great to have a refrigerator, microwave, as well as coffee maker in the room. The staff was friendly and communicative.

Liked: The hotel was in a good location and our room was very clean; very new looking and a pleasant modern style.
Disliked: The rooms were somewhat small and there are no double queen rooms available, only king beds.

Very good

Disliked: Common areas not very clean. Carpets dirty

Avoid this hotel. Obviously they...

Liked: Our "handicapped" room smelled like a sewer. The last night - we had no bath towels. There was coconut oil and cologne under the bed from the last occupant who clearly enjoyed themselves. Oversized twin bed for two people is uncomfortable. We may be older, but we are ambulatory so I don't understand why staff stuck us in this horrible room for $204 a night. Worst stay ever.
Disliked: Bath towels would have been nice instead of resorting to hand towels after a shower that floods the bathroom. The bathroom not smelling like a sewer would have been nice. Air conditioning in the lobby would have been pleasant. At least a queen sized bed for two people would have been nice rather than sleeping in six inches ... And not finding the previous occupant's coconut oil and cologne might have given us a smidge more confidence in housekeeping ...

The price for this room...

Liked: Breakfast was surprisingly fulfilling and the location was close to where we needed to be.
Disliked: The incompetence of front desk staff regarding double charging guest at check in, and not providing receipts regardless of third party affiliate upon check out.

Exceptional

Best Customer Experience

Liked: The Staff were so accommodating and professional. Big shout out to Josh and Gracie?they were outstanding!!!
Disliked: Nothing

Exceptional

Nice Hotel

Liked: Hospitality was awesome. Especially Shia not sure I spelled that correctly. She took great care of my family. Made sure my granddaughter had a cookie. Gave my my a condolence card. She had lost her father. Room was very clean. Other staff always said hi.
Disliked: The bed was way to hard!!!! AC needed to be colder. The shower had no cold water. Weird I know.

Passable

Family Visit

Liked: Great location to visit famIly in the area