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Hampton Inn Muskegon eef
Hampton Inn Muskegon, 1401 East Ellis Road, Muskegon, MI | Area: Muskegon
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4.2
HOTEL RATING: 
EXCELLENT
4.2 out of 5 (83 Ratings)
8.8 miles from Muskegon centre
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Hotel Description
Free internet and morning treats an indoor pool and easily accessible highways and beaches add to the amenities at the non-smoking Hampton Inn & Suites Muskegon. Flat-panel LCD TVs free high-speed internet coffeemakers microwaves and mini-fridges are some of the treasures guests appreciate at the three-story 81-room Hampton Inn & Suites. Rise and shine: Each morning begins with free breakfast treats. Fax and copy facilities are offered in the business center. Be sure to make time away from work with a soothing splash in the year-round indoor pool. The hotel also provides on-site fitness facilities and free parking. The Hampton Inn & Suites is off Highway 31 less than one mile between I-96 and the Lakes Mall and within a 15-minute drive of Lake Michigan beaches. For cultural flavors guests head eight miles north to the Frauenthal Center for the Performing Arts or less than 10 miles west to the Great Lakes Naval Memorial Museum. A four-mile drive leads to Muskegon County Airport. Gerald R. Ford International Airport is less than 50 miles southeast.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
B
Airport Shuttle
r
Pets Allowed
q
Accessible
Other Amenities
` Business Center
` Free Parking
` Laundry
` Meeting/Banquet Facilities
` Parking
` Air Conditioning
` Hair dryer
` Jacuzzi
` Internet services
` Fax/photocopying
` fitness center
` alarm clock
` Cable/Satellite TV
` Cocktail lounge
` Complimentary breakfast
` Complimentary buffet breakfast
` Complimentary cocktails
` Complimentary in-room coffee or tea
` Conference facilities
` Desk with electrical outlet
` Heated guest rooms
` Indoor pool
` Interior corridors
` Iron
` Non-smoking Rooms
` Pool
` Public address system
` Safe
` Security
` Telephone jack adaptor available
` TV
` Voice mail
` Welcome drink
` Whirlpool
` Transportation services
` Free High Speed Internet
` Iron Board
` Free Internet

Hampton Inn Muskegon Guest Reviews

OVERALL AVERAGE SCORE: 
EXCELLENT (4.2 out of 5)

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3.8

Good - 3.8 out of 5

Anonymous Thu, 13 June 2019

Good hotel; somewhat overpriced.

Liked: The staff was friendly and helpful. The location was convenient even if it was somewhat unappealing (sandwiched in between a highway and the back of a Target).
Disliked: The price was excessive for the condition of the hotel. The facility itself looked like it had been unchanged since it was built, but they were doing some touch ups here and there with paint. The property really needs a full renovation.

2.5

Fair - 2.5 out of 5

Candace Mon, 27 May 2019

broken hot tub. Peeling paint...

Liked: Friendly housekeeping. For the most part it was quiet
Disliked: Check out person was not friendly and made me feel as though I was a bother when turning in my key cards. She had people standing at counter chit chatting and interrupted to check out.

4.8

Exceptional - 4.8 out of 5

Apel Sat, 25 May 2019

Exceptional

4.8

Exceptional - 4.8 out of 5

Patricia Sat, 25 May 2019

Exceptional

3.4

Pleasant - 3.4 out of 5

Margriet Tue, 14 May 2019

Disappointed

Liked: The building itself is great. Staff very friendly. It was very quiet.
Disliked: Due to staffing/management issues, the room we booked wasn't ready. The room was available for check in at 3. We arrived at 6 and it wasn't ready. We were gracious enough to go for dinner to allow them time to prepare the room. We reurned well after 8:00 pm. I was looking forward to relaxing in the jacuzzi tub only to find that there was a dirty ring around the top. Tissues in the dispenser were sosoppingpping wet. Washcloths were missing, among other things Called front desk; they were going to make another room ready so we waited for them to let us know. By this time it was 10:45 and we finally called and told them to forget it. Thankfully the bed had clean sheets. This is so uncharacteristic of a Hampton property. Upon checkout, we learned that it is a management issue. The staff was extremely apologetic. Apparently there was a wave of customers that checked in at the same time and encountered the same issue.

4.6

Wonderful - 4.6 out of 5

Vicki Mon, 13 May 2019

Superb

Liked: The property was clean. The facilities were very nice.
Disliked: The rooms were being cleaned Sunday night at 11:00 o?clock. I t was loud and made it difficult to sleep. We were told that they had a staff walkout the day before. I don?t know but it made the ride home exhausting !!!!

2.9

Okay - 2.9 out of 5

Cheri Sun, 12 May 2019

It was just very frustrating...

Liked: Very friendly staff. Girl putting out breakfast was extremely helpful.
Disliked: The pool area was horrible. The paint around the pool was peaking so bad. It got stuck all over my 7 year old son and 4 year old grandson and then dried on them. I had to scrub their skin to get it off that left them so red. Also someone had a birthday party with like 15 kids running wild. It was bad.

5

Exceptional - 5 out of 5

Jamie Sun, 5 May 2019

Exceptional

Liked: Warm breakfast bar
Disliked: Not applicable

4.2

Very Good - 4.2 out of 5

Anonymous Thu, 2 May 2019

Very good

5

Exceptional - 5 out of 5

Tahawna Wed, 1 May 2019

Great place to stay.

Liked: Very clean and friendly staff.

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Hampton Inn Muskegon 1401 East Ellis Road, Muskegon, MI