Hampton Inn By Hilton Minneapolis/Burnsville

Hotel is great. Staff is wonderful but our room faced a busy highway and we listened to cars whizz by all night.

Very good

Just a Mom wanting to...

Liked: I like the area. This is my 6th or 7th year to come celebrate my Grandpa's birthday with this being his 100th. The breakfast is always good and the rooms are typically always clean. Most of the staff is very friendly. It's pet friendly. I always pick this one hotel because even though the first year was rocky they continually improve.
Disliked: My biggest concern is safety. This is the first year that I've experienced not feeling safe in a hotel. With everything that's going on in this world you can never be too careful when traveling with young children. This year a friend of the new hotel owner roamed the halls all hours. Particularly one morning on my hall for almost 4 hours even though he was not staying on it which caused my son's dog to bark. I let the front desk know of my uneasy feeling and they said they had several complaints. Because the grown man are friends of the new hotel owner nothing was done about the situation. Even though one day he was directly standing in front of my door facing it. All the other hotels were booked up in the area between competitions so we had no choice but to continue to stay there luckily we had my son's dog with us but alerted us anytime he was near. I apologize to my 10 family members that I recommended it to book rooms there. The other gentleman that made me feel uneasy said he was blessing our rooms. But I did not see him again after he blessed our room. In this day and time you can never be too safe especially with young children and all the trafficking that's going on in the world. I'm not a negative Nancy. I'm just a mom wanting to keep my kids safe. And when you pay almost $2,000 to stay in a hotel you should feel safe.

Amazing

Liked: Good

Pleasant

Great place to stay. Good...

Liked: Nice room with refrigerator and microwave. Clean, comfortable, quiet.
Disliked: Nothing.

Good value

Liked: Clean, quiet room. Comfortable mattress. Nice fitness center. Good location.
Disliked: Breakfast food. Broken ice machine. Hallways often in need of cleaning.

Exceptional

Exceptional

Would not stay there again.

Liked: Friendly staff - clean
Disliked: The property was not as it appeared on booking.com Room was extremely small. Was offered an “upgrade” at no cost & was charged in the end.