Hampton Inn Martinsburg Guest Reviews
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|2.4 miles from Martinsburg centre|
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Patty Mon, 11 February 2019
It was okay you pay...
Liked: Where the hotel is located
Disliked: Couldn?t controll the temperature in the room stayed at 75 degrees to hot to sleep
Darris Mon, 4 February 2019
Liked: I liked the location and the size of the rooms. I also really liked the bed, as it was one of the most comfortable I've ever slept in at a hotel.
Disliked: I was not a fan of the shower. I had issues with the curtain, or the tub was leaking. Ended up with a soaking floor afterwards. I also felt like I couldn't pull the blinds down all the way and so the room was too bright to sleep.
Donald Mon, 4 February 2019
Liked: Liked the location, the value, the room, etc...nice breakfast selection. Veery quiet. Beds were very comfy.
Disliked: Would have rated the staff excellent except for the breakfast lady(s). No interaction with the guests as in other Hamptons. Closed up promptly at 10 am without asking guests if they we're finished. Also overheard her gossiping about other staff with another employee. Nighttime check-in fellow was extremely nice as usual as was the lady who checked us out. Overall good.No information guide on the TV ..just network identification?
Wayne Mon, 31 December 2018
Jillayne Wed, 26 December 2018
Liked: Beds were comfortable, rooms were clean and the breakfast was great...many options to choose from.
Racheal Wed, 26 December 2018
Robin Sat, 22 December 2018
Disliked: Breakfast was so-so
Paul Tue, 18 December 2018
Overall very,very good
Liked: the staff was very professional and friendly.
Disliked: needs dressers to store clothing
Anonymous Thu, 22 November 2018
Maybe 3rd time is NOT...
Liked: The staff is friendly and always helpful, the place is clean enough, the bed is really comfortable, and you serve breakfast every morning.
Disliked: (This was our 3rd stay here over a period of 5 yrs, and we've never had this problem. Did you redecorate the rooms?):The shower arrangement in our room is so poorly thought out we couldn't believe it. The shower pan is long and sort of narrow, which would be fine if some idiot hadn't located the shower head at the far end, so the only way you can turn it on is to BE inside the shower and, even reaching with your arm straight, the cold water hits you square on in the face and chest! Oh, you say, why don't you just reach in through the other, closer door and come at it from the side? Well, that would have been nice except THAT OTHER DOOR DOES NOT MOVE - AND APPARENTLY WAS DESIGNED THAT WAY! Oh, you must, perhaps you could just stand to the side of the water stream? NO, the space is too narrow to get out of the way. So, stand UNDER and behind the water stream? NO, the neck on the shower head is too short to accomplish that. BLEH!A 2nd but far more minor (to us) issue was the mixup on our checkout date. We got back to the room the nite before checkout after being gone all day to discover all our used towels were still on the bathroom floor and fixtures/sinks not cleaned. We were puzzled but not upset since we still had enough clean towels to see us through checkout the following day. Next morning as we were packing up to checkout a cleaning woman un locked the door and entered without knocking, obviously thinking we'd already checked out She was totally apologetic, she thought we had checked out the day before.
Archie Tue, 13 November 2018
really enjoyed my stay and...
Liked: Really loved the young man (Mark?) who worked the evening/overnight shift. Extremely helpful...very willing to help!
Disliked: Leak in ceiling. Trash bucket used to catch water...understandable, but water not emptied and hallway had a rancid odor to it....poo