The hotel was clean and the AM staff was so accommodating, they were wonderful. The room was clean and exactly what I expected. After the concert, when we were exhausted, we called for extra towels and were told to get them ourselves. The TV was broken. The AM staff made up for almost everything.

Liked: The morning staff was great, they almost made up for everything else. I cannot say enough great things about the AM front desk staff.
Disliked: The overnight staff is rude and not accomodating.

I'm not sure if I...

Liked: Peaches great service.
Disliked: Price quote on line was different, also, pay to park when I was staying there was crazy.

Exceptional

BAD!!!

Liked: Parking was good.
Disliked: Unfriendly management, flooding in hotel and allowing check in in the middle of the flooding area.

Pleasant

Liked: Staff was awesome
Disliked: Very old...needs updated...carpet and rooms smelled old, wet musky ...staff did a good job keeping clean with what they had to work with.

Good

Liked: It was close to where we were meeting our party. The breakfast was great!! Service was wonderful!!
Disliked: Room could have been a little bit larger for the price. There wasn?t a vending machine for late night, inexpensive snacks.

Superb

Liked: The staff were so friendly and helpful. Breakfast had a good range of choice. The bedroom was spacious and the bed was exceptionally comfortable. Hotel was located in a quiet suburb of Jacksonville and was in walking distance to beautiful river walks, science museum and restaurants.

Good

Exceptional

Good

Liked: Good location and clean.
Disliked: Needs a bar. Walls are thin. Too noisy.