The hotel was clean and the AM staff was so accommodating, they were wonderful. The room was clean and exactly what I expected. After the concert, when we were exhausted, we called for extra towels and were told to get them ourselves. The TV was broken. The AM staff made up for almost everything.

Liked: The morning staff was great, they almost made up for everything else. I cannot say enough great things about the AM front desk staff.
Disliked: The overnight staff is rude and not accomodating.

Very good

Good

Staff very friendly

Liked: Very good

Exceptional

Good

Superb

Liked: The lady working the breakfast area the morning of 4/5 was exceptional. We were late to breakfast and she went out of her way to get us some food. She was extremely nice and we really appreciated it! 5 stars to her!
Disliked: A

Very good

Passable

Liked: Some of the staff was polite and it was clean when I first arrived.
Disliked: Some of the staff were not so polite, the trashes were running over and no one felt the need to take them out. My room didn?t get cleaned and I was there the whole weekend. I called to have towels replaced and ended up having to go to the front desk where the guy was rude and stated no one called and he sounded like the same guy I spoke with on the phone. Very disappointing when it?s a pandemic and my safety was insured.

Exceptional

Liked: Staff members was very friendly, hotel near mu event that i was going to, my room was very comfortable look forward to seeing you soon, walking distance to alot of places and eating joints