Hampton Inn By Hilton Indianapolis Northwest

Our stay was comfortable for...

Liked: The property was nice and clean
Disliked: When we arrived there wasn’t anyone at the front desk to check us in. And this particular Hampton Inn did not meet our expectations compared to the other Hampton Inns

Pass

Liked: Two stars instead of one for staff friendliness.
Disliked: They charge you for parking! We are from Chicago and so I get downtown parking charges. However, this hotel is not near anything nor in any kind of area that would necessitate a parking charge, just a money grab. Staff and housekeeping were very friendly and the hotel was clean when we got there on Thursday, but after one night of a baseball team that showed up, everything was dirty: floors, pool, you name it - and there were no staff around cleaning. Their breakfast was rough. We became very ill on our trip and I think we traced it back to the hotel breakfast. I’m not sure if it was the food or the general cleanliness of the breakfast area. Every morning the tables were dirty the chairs were dirty and were never wiped down even if you came back at a different time. It was rough. Forget trying to get to and from the hotel, everything is one way or under construction.

Saw my family and was...

Very pleasant

Liked: N/A
Disliked: N/A

Superb

Typical Hampton Inn - Good...

Liked: Consistent with the quality expected at Hampton Inns.
Disliked: The TV did not work.

Superb

It was a very comfortable...

Disliked: The housekeeping staff "banged" on the door before checkout with the DND sign on the daoor.

I love Hilton Hotels and...

Liked: Big bedroom and supper clean, nice beds, very soft pillows, nice bedroom furniture, beautiful common areas, the shampoo products left my hair incredibly smooth, outstanding customer service from front desk, housekeeping and the kitchen staff, and a special shoutout to Ron who made sure every guest felt valued.
Disliked: Nothing to complain