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United KingdomHampton Inn Indianapolis Northwest -Park 100 Guest Reviews
OVERALL AVERAGE SCORE:
WONDERFUL (4.5 out of 5)
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| 12.5 miles from Indianapolis centre |
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Elizabeth Fri, 22 May 2020
Very good
Stephanie Mon, 6 April 2020
Very good
Rachel Tue, 10 March 2020
Pleasant
Anonymous Sun, 1 March 2020
Frequent stays
Liked: We have been here before and have never ever had an issue.
Donald Mon, 3 February 2020
Very good
Liked: It was overall a clean place to stay.
Disliked: House keeping insisted on us giving them a time that we was leaving when we was in the middle of trying to get ready and get everything together. They stood at the door until we told them a time.
Marsha Mon, 3 February 2020
It was a good experience.
Liked: Everything was it?s usual standards. I only stay at Hampton Inn?s.
Disliked: Nothing, room had a little smell, but nothing bad.
Melissa Tue, 21 January 2020
Good
Kendall Sun, 17 November 2019
Exceptional
Anonymous Wed, 13 November 2019
Good
Liked: It?s a HAMPTON! Walk In Shower no shampoo to be found
Disliked: Check i. Guy wasn?t the friendliest someone was moving furniture around at 4 am slamming doors
Melissa Sat, 2 November 2019
Very poor
Liked: Not much after the money fiasco!
Disliked: My card was charged 3 times totaling over $600 for one night. When I brought this to the attention of the staff I was basically told there was nothing they could do about it. Then the front desk worker, Travis, said I paid in cash which I did not! I had to go to the lobby and show him my banking app on my phone. At my insistence he relented and called the manager, Tara. She wasn?t helpful at all! She said she would not come in to try to figure out what happened and she would not be in the next day either. I asked her why she was taking this situation so lightly. She responded she wasn?t to which I said the hotel had taken $650 out of my account with no possible resolution being offered!! She spoke to Travis again and somehow he credited $215 back into my bank account but I?m still waiting on the other $430 to reappear again. I will NEVER stay at another Hampton Inn. The customer does NOT come first there and is not valued at all. Oh and she condescendingly told me she wouldn?t lay all the hotel lingo on me because I wouldn?t understand it and that it would be over my head! Definitely not a good place to stay!
