Best Western Cy-Fair

Horrible

Liked: The pool was heated.
Disliked: The Doors wouldn't close properly, the rooms had humidity inside. The staff asked for a $100 cash deposit, at the end of checkout they don't remind you about your reimbursement, you have to tell them.

Pics Always Deceive

Liked: They in fact did have hot breakfast. However, it was 1 meat item. Ex. The 1st morning we were there they served biscuits with sausage gravy. The 2nd morning was sausage patties limited to 1 per person. Each morning they served scrambled egg whites. My husband & daughter enjoyed them as long as my husband doctored them up. They had a waffle making station, 3 types of cereal, apples & oranges, yogurt, toast, 2 types of juice, & coffee & hot chocolate.
Disliked: There is one way in & out of this place. The light in our hallway room had a burnt-out bulb or just didn't work. The desk light would sometimes come on & sometimes not. The window unit had the temp set at the lowest temp & blowing at the highest. Which was fine except it gets really hot during the middle of the day. So despite the lowest temp & blowing the highest it still gets hot. The 2nd queen bed is so close to the closet that you can't open both closet doors without hitting the bed. The remote for the TV worked sometimes. The room itself had a smell. The hotel only accepts a cash deposit. The property is pretty sketchy. The 1st night the security guards were reviewing security cameras because something had gone down the night before. There was no vending machine. If a small snack was wanted then you could purchase, with cash only, something from their lobby snacks that ranged from $1-$4. And the cherry on top was the elevator going out an hour before check-out time. I am disabled & walking is a challenge. So having to go down 4 flights of stairs almost killed me. Before I booked here I checked & double-checked every area I could for reviews. Everything seemed legit.

Superb

Very good

Liked: Clean area, quite and local services near by.
Disliked: No drinking water & no good light in the room.

Passable

Good

Liked: Location
Disliked: No coffee maker

Very good

Exceptional

Exceptional