Hampton Inn Grand Rapids-North Guest Reviews
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|5.7 miles from Grand Rapids centre|
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Sean Mon, 1 April 2019
Very friendly staff
Liked: Location was very easy to find, the front desk was very friendly and fast. Also, we had an issue where we made a mess, and despite doing our best to clean it up ourselves, it was clearly going to take some extra care from the cleaning crew. After telling the front desk about it, they were understanding, and it has not resulted in an extra cleaning charge, which is pretty forgiving.
Disliked: The pillows on the bed were excessively soft to the point of being unsupportive, and the toilet was in an uncomfortable location for someone with limited flexibility, but everything else was comfortable.
Jesse Sat, 23 March 2019
Ryan Tue, 19 March 2019
Basically a nice visit, we...
Liked: I liked the stylish fashion decor of the room.
Disliked: The room was ok clean but, we had leftover pizza in our fridge from the previous guests. We wished we could have had access to a jacuzzi in the pool area would have been nice.
Destiny Wed, 20 February 2019
Alysha Tue, 19 February 2019
Overall, it could have been...
Liked: Breakfast was awesome and the front desk was really friendly!
Disliked: I use to do housekeeping at a 2 star hotel. When I saw that Hampton was a 3 star I thought for sure their housekeepers would be just as thorough. I walked into the room and it seemed clean until I walked over to the desk and the end tables and noticed they hadn't been dusted, and for quite some time. The mirror in the bathroom had also not been cleaned and there was a lot of hair on the floor and the pull out drawers. I'm not sure who inspects the rooms there, but they need to be cleaned more thoroughly and should be inspected before you sell a room to a guest. Everything else was great!
Laurie Mon, 11 February 2019
Disliked: I have a $50 charge for incidentals but did not incur any charges??? This should not be on my card. Now I have to take the time to call the hotel to figure out what is going on.
Anonymous Wed, 30 January 2019
Joseph Wed, 23 January 2019
Disliked: Pool was closed
Shannon Mon, 21 January 2019
It was awesome
Liked: Breakfast and coffee were good. Location
Disliked: Bed was slightly to firm. Pillows were soft.
Doylean Mon, 21 January 2019
Pleased and would consider staying...
Liked: Proximity to Deltaplex, restaurants, and other entertainment venues, breakfast included, bed/pillow comfortable, staff very friendly/helpful.
Disliked: No fridge or microwave in the room. Rooms were on the small side.