Hampton Inn Downtown / French Quarter Area, New Orleans

Hampton needs upgrade in French...

Liked: Front desk staff and valet service...very friendly and great service
Disliked: The power outlets in room did not work!

Very good

Liked: The location was close by everything.
Disliked: Only valet to park at the hotel.

Very good

All in all our stay...

Liked: The location of the hotel was perfect. We didn't get any breakfast as they said it was due to COVID, but they did have continental breakfast available to enjoy. The room was clean and comfortable. We had a great nights sleep. Thank you.
Disliked: We have no complaints. However, my partner did forget her black leather jacket. I called to report it and have not heard back from anyone as yet.

Love it

Liked: Love everything about the property
Disliked: Rooms bathroom lobby outside

My stay there couldn?t be...

Liked: Location and the people are very nice. The lady at the from desk with glasses. She was extra nice. !!!

Very good

Liked: The beds. Very comfortable. The beds envelope you like a cloud. Makes you want to stay in.
Disliked: That I could hear my neighbors. They were very loud and were all loud in the hall and you could hear in the room.

Beyond disappointed. I paid 100...

Liked: The location is the only benefit. The room was low quality no breakfast.
Disliked: The location said it provided breakfast. Provided bottled water and nutrigrain bars. The front desk originally stated upon my arrival that breakfast was discontinued due to Covid. I just stayed at another hotel recently, the staff served breakfast to keep distance and sanitation. When I picked up my ?breakfast? in the morning the front desk stated that the hotel is going under renovations so that?s the actual reason breakfast wasn?t provided. Either way, other cheaper hotels right next to this location served breakfast I wish the information was provided so I could?ve made other arrangements. Also the room was not worth the amount. Stained carpets, stained window treatments. I had to bleach the bathroom upon arrival because of COVID/ visual black spots on white bathroom surface. This trip was to celebrate my mothers birthday. Did not have time to fix all the problems and extra expenses this hotel caused me.

Exceptional

No Frills, high quality hotel,...

Liked: Centrally located and very helpful. We were first in a king size that looked out at air conditioning ducts and they were happy to move us to a room with a better view. My partner had to work from the room and preferred a little ambiance.
Disliked: I believe due to covid that they were not doing room service, so the bed went unmade during our trip. As a covid precaution I'm sympathetic, I just wish someone would have told us and set that expectation.