Exceptional

Passable

Disliked: The electronic system was down. We had to wait about 2 hours to get the room already reserved online. We could not get a room key. People kept walking into the room we were in. Obviously need a better backup system when computers fail.

Very good

Exceptional

I have stayed here before...

Liked: very clean easy access location. Close to businesses and highways, staff was courteous and helpful, breakfast was decent.

Very good

Liked: The room was spacious and the staff was very friendly
Disliked: The bed was not very comfortable and the pillows were useless. There was also noise from other rooms that woke me up earlier than I wanted to be up.

Disappointed

Liked: The check in & out were fine. Bed was so uncomfortable! First time ever that I stayed at a Hampton and didn't have a comfortable bed. The next morning I discovered that it was a pillow top mattress that had been flipped upside down. Seriously, don't you educate people? The room was fairly clean.
Disliked: The sheets were too small for the bed. The pillows were flat. Anyway, Terrible excuse for a Hampton. They don't truly represent your brand.

Very good

Very good

Liked: Friendly personnel. Phoebe was wonderful.LocationBreakfast
Disliked: Bed was uncomfortable.