After speaking to a couple of others at the hotel, we found out that the manager was contacted about the elevator around 7:30pm that night. When we arrived at the hotel around 8:45pm, we walked into the hotel and went directly to the elevator. There was no sign on it saying not to use it. We got in, pushed the button and it immediately got stuck between floors. We pushed the alarm and the call buttons inside the elevator and none of them worked. We then began to bang on the door. The elevator repair man was still on the premises from the earlier incident. Others outside the elevator contacted him and he worked for several minutes until he was able to pry the door open and allow us to jump down out of the elevator onto the floor below at which time we carried our bags up the steps to the third floor. I made a complaint at the front desk the next morning when we checked out. The man at the desk said there would be a refund of our money for that night's stay, but I have not seen anything yet. The issue that really bothered me was that there were no signs or communication to the visitors that the elevator was not working. I think it is very unprofessional and disrespectful to visitors to have no regard for their safety. I am expecting an email or a phone call within the next day or I will be calling to make a complaint to the next highest person in charge.

Liked: The room was clean.
Disliked: We got stuck in the elevator after a long day at a dance competition. I was with my thirteen year old daughter who became very panicked when we got stuck.

Enjoyed my time at the Hampton Inn!

Liked: Clean rooms and friendly staff.
Disliked: Parking

Very good for the most...

Liked: Staff was wonderful.
Disliked: Lots of snow and ice in the rear parking lot.

Amazing

Liked: Everything

Poor

Liked: Maybe the parking lot but you have it in the ass end of old industrial complex and the patrons were not great either. Some rude customers throughout the building
Disliked: Customers weren?t great people. Rude all of them and the location is horrible. Makes you wanna stay away from the place if you have the option

Very good

Loved it probably will be...

Liked: They were always cleaning

Passable

Disliked: I didn?t like the fact that I was placed on the first floor and was told that there weren?t any rooms available when I asked to be moved which turned out to not be true upon my research. I booked my room in advance

Exceptional

Liked: Nothing special about it!!!
Disliked: Not very friendly and no hot water on our last day there

I?m not paying for this...

Disliked: I had to clean the fridge out upon my arrival. NO HOT WATER IN THE MORNING!!! Called the front desk. No answer. Called the hotel from my cell phone and still no answer. When I spoke to the clerk upon check out she said she had been too busy to answer the phone.