Great stay

Liked: Everything
Disliked: Nothing

Exceptional

Liked: Took a trip with my husband for his birthday on St. Patrick?s. First night in our room we complained about a marijuana smell, unfortunately the hotel was booked. Second night same smell and we were upgraded to a suite with an amazing view. Staff was wonderful. I defiantly have to applaud the hotels concierge Lynette Harris. She was angel sent! Thank you all so much and we will be returning with our kids soon!

Overall very good stay, will...

Liked: Beautiful room and updated furnishings. - Great water pressure. - Location, location, location. Half block from the Magnificent Mile.
Disliked: I was not greeted when I entered the lobby and I had to interrupt the front desk clerk to be checked in. - Mattress wasn't comfortable. It looked like it was over 10 years old. Signs of wear and tear. - Not enough towels or storage in the bathroom for toiletries.

Exceptional

Superb

Superb

Liked: Location was perfect and close to everything in walking distance
Disliked: N/A

Exceptional

Very good

Liked: It was close to Michigan Ave for shopping, eating, site seeing, etc.
Disliked: Beds were very uncomfortable. Think just personal preference of bed.

Pleasant

Liked: The location was good. Breakfast was good. The staff was very friendly and helpful!
Disliked: We were given a room with a small bed that would fit two people and an arm chair. we originally booked for four people, with two king beds. We got it switched, but it wasn?t for the room that we intentionally booked, because they ?ran out?, which is crazy, because we were on time to check in. Our floor reeked of weed and was very noisy.