My choice of hotels since...

Liked: Breakfast was great! There were great options to choose from, hot or cold. The staff was friendly and helpful :) The location was everything that I could ask for. The front desk staff, was amazing. and the Windsor was an added bonus. I have stayed at the Homewood/Hampton several times and they never disappoint :)
Disliked: Nothing! It was all good!

Good value

Liked: The elevator situation is horrible during am we were left standing on the 17 floor for 20 minutes. Got down thanks to a maid

Don't hesitate your stay here.

Liked: The location was perfect. About a 25 minute walk to Cloud Gate, 10 minutes walk to the Chicago Sports Museum (on the 7th floor by Harry Caray's in the mall), the shops are all close by, and different food options to try in the area. The breakfast was just what's needed to start your day and the staff were beyond friendly and helpful. The doorman was super sweet (wish I could remember his name), and Lynette really stood out to us because she was so informal and so sweet upon arrival and throughout our stay. Everything was just great! Glad I chose this location.

Pleasant

Exceptional

Very good

Liked: The rooms were neat and clean. The breakfast was good. The service was awesome .
Disliked: I didn't like the price. It was so expensive but I have to say it was expected, being in downtown Chicago. The room didn't have good heat either. Heater blew out air most of the night.

Second time and would book...

Liked: Great location and great value.
Disliked: Elevators were broken at times and too many people using them for Breakfast.

Comfortable Room, Inconvenient Hotel

Liked: The comfort of the room, location, late check out, and ability to leave our bags in storage after our checkout.
Disliked: We got to the hotel early and heard different times we could check in from different staff member. One female attendant was quite rude and told us check in was a firm 3pm, yet once we talked to another staff member 15 minutes later we were able to check in earlier with ease. Bad way to start our stay. Elevators extremely inconvenient with amount of people staying in hotel. When going down would stop even though elevator was going up, and vice versa. Would take sometimes up with 7-8 minutes to get off our floor alone during most hours.

Exceptional

Liked: Easy to get too