Hampton Inn By Hilton Charlotte-Uptown

Customer services are awesome and the hotel was very clean. Everything was excellent!

Disliked: N/A

Room price was good; clean; friendly staff; I would stay there again.

Liked: Friendly staff; shuttles; clean; breakfast was included; close to things to do that are in walking distance.
Disliked: Parking fee for the hotel!

Liked: Cleanliness.

Disliked: The shuttle would not take us to the Arts District for the concert- which started at 5:30 and was over by 8:30. This was listed as one of the amenities and is one of the reasons we wanted to stay there. The Neighborhood Theatre was within the 3 mile radius.

Bad

Not recommended.

Disliked: Disappointing Experience – Misleading MarketingThe marketing was 10/10, but the reality was far from it.- Our room had a strong, unpleasant odor, and the carpet was soaking wet — likely due to a leaking AC unit.- The bathtub didn’t drain, the toilet flush was absurdly loud, and the door slammed shut with a bang, just like all the other doors all night long.- Breakfast was basic. Scrambled eggs were mixed with milk — not what I expected.- The pool looked big and clean in pictures, but in reality, it was small, foamy, and uninviting.- I emailed ahead and was promised cheaper parking info, but the staff on-site knew nothing about it.- The parking lot was dirty and worn down, and I had to pay for it, but I was warned that they don't take any responsibility.- Free wifi? Yeah, if you fill out a bunch of data about yourself... So it is not free...I may have higher standards, but this was far below what’s acceptable for the price.

Bad

Exceptional

Beds are pretty firm. Breakfast...

Liked: Easy to find, walkable to a few restaurants, area seems safe.
Disliked: You have to pay to park. That just seems ridiculous.

Exceptional

Pleasant

Very comfortable

Exceptional