Hampton Inn By Hilton Zanesville

Staff were extremely helpful and friendly. Hotel very clean and staffed well; breakfast buffet was awesome.

Liked: Breakfast.
Disliked: Nothing.

The hotel tried to double charge my credit card and it was a big fiasco trying to sort it out. It was finally resolved and was the hotel's mistake. I will never book through an online service, I book directly through the hotel or airline. Please do your homework. I was overcharged.

Liked: The hotel was clean and the free breakfast was good.
Disliked: The rate online through the internet was more expensive than the normal nightly rate which made me angry.

Exceptional

Very good

Disliked: There was a chocolate chip cookie left by someone on the floor.

Exceptional

Check your doors.

Liked: The man whom helped check me in was amazing
Disliked: My door didn’t shut/lock. When the door was closed you could push it open with out touching the handle or using the keycard pretty scary..

Will stay again

Liked: Very nice up to date property. Staff were so friendly and kind Staff member Cindy was top notch!!
Disliked: That it was completely cashless. Ugh!

Exceptional

Disappointing despite the very friendly...

Liked: It was okay
Disliked: Do NOT stay in room 218. You can hear a loud annoying hum from the ice machine on floor below . It was most annoying and I didn’t realize until next morning what it was.

A bit pricey, but overall...

Liked: Nicely updated! Everything looked new, and stylish.
Disliked: Beds are way too high! Need stools to get up on the beds. Are conditioner blows directly on desk, not adjustable. Only one night stand for two beds.

Overall, pleasant experience for an...

Liked: Staff was very accommodating and friendly. Hotel was clean and comfortable. Breakfast was great.
Disliked: Pet fee of $75 for one night was higher than we ever paid previously.