Hampton Inn By Hilton Vanderbilt West End

Stay was good, although management/staff...

Liked: PG at the desk was so nice! Overall staff were friendly. Location was ok.
Disliked: Flying a torn up, United States of America Flag! The room smelt very damp and had lots of mold. The carpeting is very, very dirty! It needs to be steam cleaned! The exterior landscaping was bad. Weeds in all the beds, dead tree in the front bed under the torn up USA Flag. Flower pots were not planted with anything but weeds. dumpster area is filthy. If you’re gonna have it filthy, please close the gate so you don’t have to look at it out your bedroom window.

Reasonable prices. Great location. Safe...

Liked: I have stayed at this hotel countless times primarily because of its location. Most of my Nasjville needs can easily be accessed from the hotel.
Disliked: Nothing

Superb

Liked: Great restaurants within walking distance.
Disliked: Customers smoking pot on the second floor and customers fighting in the hallway outside my room at 3:15 a.m.

We were there for a...

Liked: The only good thing was location
Disliked: It was filthy. The carpet felt wet and moldy. Needs paint. The hotel needs a complete renovation

Beyond disappointing on cleanliness.no excuses

Liked: Fantastic location
Disliked: Absolutely filthy. From the minute you walk in, look down and you see stained mats, stained carpets. Room smelled like old shoes, moist carpet, the elevators were dirty, look in the corners and floor snacks and dirt. Etc. they could write a book on how to poorly manage a great property location.

Exceptional

Outstanding accommodations

Liked: The gentleman that checked us in was outstanding. Don't recall his first name but do remember his last name was Wright. The room was comfortable and well laid out.
Disliked: Having to pay extra to park.

Great location but the hotel...

Liked: Staff was very friendly and location was excellent for the price.
Disliked: One of the beds in the room was broken. The shower was moldy.

Exceptional

Liked: Desk guy was great. Hilarious, friendly, helpful, a pleasure. Thankyou. Sorry I didn't catch his name. Also, really enjoyed the breakfast!