Name: Hampton Inn By Hilton & Suites-Wichita/Airport KS
Address: 7230 West Harry, Wichita, KS
Telephone: (888) 406-7656
Rating: 4.25

Was clean; nice hotel; staff was great. Very close to our venue.

Liked: Great service; flawless check in.
Disliked: Nothing.

I stayed here for a concert at the Cotillion which was about 3 miles away. They have a free shuttle service that takes you anywhere within a five mile radius and will pick you up. I'm not sure if they were 24/7. Although, airport rides took priority over other rides, which makes sense at an airport hotel. The staff was so nice and the room was even better. Nothing "different" about it really, it was just really cute and the bed was so soft. There is a heated indoor pool which I thought was pretty nice as well. Overall, I would stay here again!

Liked: Love the hotel!

Would never stay here

Liked: Nothing.
Disliked: Did not even stay at this hotel but glad we didn’t because staff, especially the front desk manager, Lisa was not helpful at all. And is also very rude. She approved for a cancellation fee to be waived when I talked with her IN PERSON but ended up still being charged. When I called to get it resolved, she said she nver said that and has given me the run around. Poor customer service!

Superb

Can't darken room at night

Liked: Breakfast, location and cleanliness.
Disliked: Why would any hotel designer think it's a good idea to not allow customers to make their room dark at night?! The thin see-through curtain does nothing to block out light, so if the guest wants to darken the room, they have to rig the second, short layer of curtain so that they tie together to help block out light. I wouldn't stay here again based on that major snafu in design.

Exceptional

Good

Exceptional

Nice breakfast too!

Liked: Large clean rooms and great beds!
Disliked: Pool was busy!

Superb

Exceptional

We've already booked our next...

Liked: The best accommodation we've stayed in for a very long time. Spotless, extremely comfortable and great staff.
Disliked: The major downside to our stay was the corporate decision to remove both the computers and printers from what they still call their business center. Very bad decision. The assumption that EVERYONE has a smart phone for conducting business is a bad one. Not everyone lives in a city center where smart phones are dominate. There are those of us who, because we live in rural areas where smart phones don't function well (and we are one of these), are forced to live on flip phones, but still travel, need this service however due to a short-sighted decision it's no longer available at these locations.