Name: Hampton Inn By Hilton & Suites San Antonio Northwest/Medical Center
Address: 11426 Ih-10 West, San Antonio, TX
Telephone: (888) 420-1647

Hampton Inn By Hilton & Suites San Antonio Northwest/Medical Center Guest Reviews

Overall Average Score:

Good (3.9 out of 5)

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Poor

Liked: Floors were wet. Humidity in the rooms were horrible we couldn't wait to get up and head out.
Disliked: Everything

Good

Liked: Breakfast was good
Disliked: Personal preferences and not one to complain about.

Bed are very hard pillows...

Liked: Close to family
Disliked: The rooms smelled like dog urine

Exceptional

Not a pleasant experience

Disliked: The location was not very comfortable, and the reception experience was quite disappointing. There was no warm welcome, and even basic amenities like drinking water were not provided for guests. The room was average at best, with rusty mirrors and restroom doors that did not lock properly. The complimentary breakfast was below expectations, with most items either empty or not replenished, and no staff available to assist. Overall, it did not reflect the standard one would expect from a Hilton property.

Good service An clean room

Liked: Service
Disliked: Restroom on lobby smell bad

Superb

Good

Disliked: Someone broke into my truck in the night

Pleasant

Decent, but probably not returning...

Liked: Location was great for getting quickly to restaurants, shopping center, parks and touristic places.
Disliked: As this is a close to touristic places location, there's a lot a noise from other guests when they arrive in the night, or leave early in the morning. The sound insolution is poor in general. The room that we got had no privacy when going to the WC, sound wise.. There's some remodeling going on Floor 4 which could wake you up early from loud bangs or steps. The pool is small.