Hampton Inn By Hilton & Suites Rocky Hill-Hartford South Guest Reviews
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Arlene Sun, 20 July 2025
The stay is amazing.
Liked: The property is clean. Our stay is comfortable. The food for breakfast is good. Most of staff are respectful and friendly. Nico have good customer service
Disliked: The only thing I don’t like is my check in process. The staff charge me another amount despite I told her it was paid already. She didn’t listen to me or exert an effort to check or consult my concern with a supervisor. I didn’t felt a welcome vibe or an effort to help me out with my concerns. I just paid her again so we can go our way to attend an event. The next day , I spoke to another person at the desk but he didn’t know how to help me. He told me I have to call the third party for a refund since I got charged by them. I persist to get my money back. Finally Nico came , he was able to take his time to look. The person who checked me in made a mistake to charge me again. There is already a virtual payment from booking.com.she didn’t look at it well. I got my money back finally.
Robert Thu, 17 July 2025
Wonderful kind and fantastic people...
Liked: Extremely clean - Fantastic Staff - Night manager excellent Both daytime mangers were also excellent especially the female (forgot her name)
Disliked: Everything was great no negatives
Anonymous Mon, 14 July 2025
Nice and clean.
Liked: Average
Disliked: Beds could have been more comfortable. The smell of cannabis was largely smelt inside and outside the building.
Robert Fri, 11 July 2025
Exceptional
Mittertreiner Mon, 23 June 2025
Superb
Lydia Sun, 22 June 2025
Exceptional
Michelle Sat, 14 June 2025
Very good
Melissa Mon, 9 June 2025
Exceptional
Disliked: /
Rob Mon, 9 June 2025
We got everything we needed...
Sherry Sun, 8 June 2025
Relaxing enjoyable
Liked: Pool fitness center breakfast
Disliked: Pool could more heated