Hampton Inn By Hilton & Suites Raleigh Crabtree Valley, Raleigh

Nice hotel and location, but...

Liked: This hotel is very close to alot of restaurants and stores close by. The hotel was very clean and modernly decorated. The room was extremely clean and tidy. The use of digital keys and being able to check in and out on the app was extremely convenient. We only stopped at the desk once to ask for pillows and to purchase bottled water.
Disliked: The pillows were AWFUL. Beyond terrible. When you laid on them they were almost flat to the bed. We had to ask for extra pillows to stack and try to make a decent pillow. The beds are advertised as queen but I am almost certain they are double. There was significantly less space in that bed that our queen bed at home that we sleep in every night. The beds were not really that comfortable to us, but that is a matter of opinion. The room was small compared to others we have stayed in and seemed crowded with all the furniture. (2 beds, nightstand, fridge/microwave, dresser/tv stand, chair, desk, desk chair) Also of note, the doors are locked if coming from the outside after a certain time. Our daughter & friend came after a concert around 12:45am and the automatic sliding door was locked. Luckily the desk attendant was there and let them in but he alluded to the fact that someone is not always at the desk at that time of night. Had he not been there we would have had to go down and let them in the door. Not saying this is a bad thing but if the door is locked someone needs to be there or a buzzer to be let in.

Good

Check out very early on...

Liked: Friendly, bight, helpful staff. Nice room. Nice breakfast bar.
Disliked: No luggage cart, had to haul heavy bags by my lonesome - closer to 80 years old than 75... Some sort of event was taking place Sun. morning, the lobby was overrun by the guests who were intent on heading to their church, LOUD music was blasting, and the porte cochere was blocked by vehicles parked wily-nilly, and never moved for 30 minutes. You couldn't weave your way through, because some of those vehicles' doors were left ajar, and a gaggle of passengers stood and visited and didn't move out of the way. I moved my car as close as possible, but still had to hoof it across the lot through the crowds. Reception clerk was very apologetic.

Pleasant stay

Liked: Large room Incredibly nice staff
Disliked: Worn carpetThin comforter

Bad

Peaceful, comfortable, relaxing place to...

Liked: Clean, friendly, and comfortable!
Disliked: Nothing to really complain about.

Check out very early on Sunday before church services start.

Liked: Friendly, bight, helpful staff. Nice room. Nice breakfast bar.
Disliked: No luggage cart, had to haul heavy bags by my lonesome - closer to 80 years old than 75... Some sort of event was taking place Sun. morning, the lobby was overrun by the guests who were intent on heading to their church, LOUD music was blasting, and the porte cochere was blocked by vehicles parked wily-nilly, and never moved for 30 minutes. You couldn't weave your way through, because some of those vehicles' doors were left ajar, and a gaggle of passengers stood and visited and didn't move out of the way. I moved my car as close as possible, but still had to hoof it across the lot through the crowds. Reception clerk was very apologetic.