Hampton Inn By Hilton & Suites Oklahoma City Airport Guest Reviews
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Moore Tue, 15 April 2025
Exceptional
Monica Tue, 15 April 2025
Good
Margaret Mon, 14 April 2025
From staff to accommodations, AMAZING!!!!!!
Liked: The front desk clerk was exceptional. He went above and beyond to correct a situation for me. He made sure to see it all the way through to the end. He was kind, thoughtful, and the epitome of a professional. I truly appreciate all he did for me and he represented his company well. He deserves a bonus or a raise.
Disliked: Someone else booked and paid for my room through booking.com. However that person had made an honest mistake and booked it for the wrong dates. When the front desk clerk was able to finally find a number and call booking.com customer service to change the date, their representative hung up on him because he called the department . Then he searched for a different number, which took him for ever to find because it was not easy to locate on the website. When he finally found a different number and called he was put on hold for approximately an hour! I arrived a little after 9 p.m. and was checked into my room at 11 p.m.! It was ridiculous. Booking.com website is NOT user friendly. The customer service was, at best, lacking.
Kristy Sun, 13 April 2025
Exceptional
Kathy Sun, 13 April 2025
It was great!
Liked: Front desk staff (Jean) was very accommodating. She even brought us an extra blanket
Hector Tue, 8 April 2025
Will not stay here again
Liked: Not as described. Room was damaged
Hector Tue, 8 April 2025
Will not stay here again
Liked: Room was missing “sofa couch”. Room was not as described.
Jessica Mon, 7 April 2025
The stay was great. More...
Liked: The property is a great location. The pool is the perfect set up for the whole family. Breakfast and the area is nice. Enjoyed our stay very much.
Williams Sun, 30 March 2025
Good
Dnye Mon, 24 March 2025
Good value
Liked: Room was roomy and location was close to alot of restaurants.
Disliked: Seemed like alot of people running around after dark that shouldn't have been there.