Hampton Inn By Hilton & Suites Marshalltown

Very good

We are members of the...

Liked: The staff was well trained.
Disliked: The breakfast was very commercial.....the same items every other day. And no bisquets and sausage gravy which is a Midwest staple

I'd stay there again

Liked: The staff was friendly, everything was clean and the continental breakfast was great.
Disliked: A covered seating area outside for smokers would be great! And the doors close really loud. While in our room, we could hear every time other people were entering and leaving their rooms.

Exceptional

Good

I really will need to...

Liked: It was easy to check in.
Disliked: My husband took a shower; the water did not drain from the tub. There was no shampoo jell in the shower. The bathroom handle was broken. Grout was missing in the floor. The counter by my husband's bed was not clean. I am worried that my credit card will get charged for the plumbing issue.I paid 210.00 dollars for this....When I reported this to the front desk, the response was that he was supposed to jiggle the drain because of how the pipes were installed. The housekeeping issues- trouble with keeping and getting reliable staff. And you charged me 210 for this....

Very good

Liked: Room was nice. Everything getting a little older but still comfortable. Check in easy. Did not use pool this trip- breakfast had the usual choices. Omelet a little overdone but still tasty and staff at the nice dining area friendly. :-)

An okay stay.

Liked: Location is good.
Disliked: Our room was dark. The window was blocked by a stucco wall.

Exceptional

Liked: Breakfast was good - location was great for us - price was good. Just had a refrigerator in my room that did not work properly, so that was very inconvenient