Hampton Inn By Hilton & Suites Los Angeles/Sherman Oaks

Exceptional

Liked: Lots of spaces to gather and relax, excellent selection for breakfast,with a staff member refilling anything running low. Easy access to freeway. All staff friendly and very helpful.
Disliked: Always like to have pen and pad in the room to jot down things

Exceptional

Fantastic location for exploring different...

Liked: Facilities in gym and having a laundrette onsite. Good breakfast
Disliked: Beds weren’t that comfortable.

Facility very good but 1...

Liked: Very clean rooms, dark blinds to get a sound sleep. No noise at all very peaceful, very good breakfast with ample space to accommodate everyone. Very good and friendly staff.
Disliked: The only problem i faced was that I booked 2 rooms through booking.com, payment for 1 room was successfully processed where as for 2nd room it didn't, although I booked and paid together and my booking.com account showed that rooms were fully paid, and also I called hotel because I needed to make change 1 room from king to queen beds, thet found my booking in their system and admitted that I have 2 rooms booked in their system through booking.com, even at that time they didn't mention that we have only 1 room booked.The manager said that its not their problem and we need to fix it through booking.com, so that was a very difficult procedure to call booking.com and get it fixed due to long long wait time on call after 3 hours flight.I always use booking.com and if some times payment doesn't go through the hotel ask for the card and we are good with the payment thing.So I would say if you are booking.com through 3rd party then make sure twice or thrice that payment went through other the hotel will not help you in anyway. They only know booking.com when booking room and taking payment from them ,they are not helpful for the customers coming through 3rd party

Superb

Our family stay was excellent!...

Liked: I loved the attentiveness of all the staff, the lovely orange tree in the lobby, beautiful decor, and friendly welcoming environment!

Would definitely stay here again!

Liked: The staff at the front desk were all so friendly and helpful! And the location made getting everywhere around town so easy!

Perfect weekend.

Liked: We had absolutely no problem. Finding it checking in and Parking all went smoothly. The accommodations were so clean and the staff was super nice.
Disliked: There’s no swimming pool.

Superb