Hampton Inn By Hilton & Suites Leesburg

Exceptional

Great hotel!

Liked: Breakfast was tasty! Location was fine - needed a car but there was good food just down the road. Room was very clean, spacious, and well-equipped. Staff were very helpful (Rosa and Thomas).

Disrespectful staff at the main...

Disliked: The bathroom tub was clogged so I showed in water past my ankles. I asked for it to be fixed. Someone came and put something very strong into the drain. The drain worked fine the the room smelt like sewer for about an hour and a half. When I told them the woman at the desk asked if I was a Marriott member. I told her I wasn’t. Then she said okay if you were I was going to give you extra points. But there was nothing to do if I wasn’t a Marriott member. That was really a rude answer. I paid probably more than a member but because I was a member my experience didn’t count. I ALWAYS stay in the Hampton Suites and have never had a problem. I thought it was rude that my experience didn’t matter because I wasn’t a member. I will not be using the Marriot anymore and that is the hotel I always use. I had to ask for towels, soap for my hands and wash clothes. Room didn’t seem to have what it was supposed to. There was also a huge mirror in the bathroom with black lines through it which was gross. It looked like marker maybe. I tried to clean it but I count get it off. Not a great experience. My be complaint is I didn’t know that I do not get the same service as members even I pay for my hotel. Money is money and non members deserve to same respect and a decent room. Feel free to to call me to discuss more. 8388952220. My family travels to Leesburg a lot because it is close to where my mom lives. Even the ones with the Marriott will definitely not using that hotel mainly because they didn’t like that I got bad service because I was not an member and a room not up to Marriotts name. I would love to discuss more 8388952220

The hotel was wonderful and...

Liked: The breakfast was great
Disliked: Everything was wonderful

Passable

Liked: Breakfast was adequate
Disliked: No business center/computer access. I wanted to map my next destination and there was no was to do it. I chose Hampton because everywhere else I have stated with them they have a business center.

Superb

Exceptional

Very good

Superb