Hampton Inn By Hilton & Suites Jacksonville South/Bartram Park

Exceptional

Liked: The room was spacious and comfortable. The fitness room was clean and had plenty of equipment that was in great working order.
Disliked: No complaints.

Poor

Facilities were great & staff...

Liked: Clean facilities and great location.
Disliked: Hot water carafe for tea was not hot.

Superb

Clean and good location was...

Liked: Clean property. Good location.
Disliked: Loud air conditioner. Pillows were too hard and no blanket really just a light sheet. Breakfast is not good.

Overall the stay was nice.

Liked: The breakfast was good. The staff was nice. Housekeeping did a great job keeping up with basic room maintenance.
Disliked: On the first day it was a misunderstanding around the number of rooms booked. On the last day the morning of check out the elevator didn’t work and we had to struggle down five flights of stairs with multiple bags. A couple people in my party have health issues and one person is nearly 80, so it was a difficult situation for us.

Great Location and Amazing Staff

Liked: The location was perfect as it was right off of I-95 and felt very safe. Right in the heart of multiple restaurants within just a couple of miles. I had Michelle at check-in, and she was easily the nicest employee I've ever encountered at any hotel. Facilities and rooms were well updated and super comfortable.
Disliked: N/A

Superb

Exceptional