Hampton Inn By Hilton & Suites Houston/Katy Tx

Good

Liked: I liked that the AC worked well, the room had recently been upgraded, a little "new" odor lingered, not great but livable. Beds were comfortable, I liked that the floors were wood, not carpet.
Disliked: The fact that there was only one old elevator. I guess that might be ok since the hotel is only 3 floors, but if the hotel gets full, not going to be efficient. I didn't like that the remodeling on our floor was so dirty & dusty, that we had to walk past the mess every time we left our room & headed to the elevator. But I guess remodeling is always messy & inconvenient. Hopefully the end result will be an improvement.

Exceptional

From the greeting the first...

Liked: Just trying to find the best place when I go to visit my children
Disliked: I like everything

Eh...

Liked: Location
Disliked: Leaking shower

Exceptional

Exceptional

Liked: Breakfast was Great & Location was Perfect

Professional, friendly & efficient

Liked: Excellent breakfast. Good location
Disliked: N/A

Very good

Liked: The room was clean and very comfortable
Disliked: It was under refurbishment and torn apart

Disappointing

Liked: The breakfast was nice
Disliked: The bed was uncomfortable, the microwave didn't work unless we put it on the floor. There were supposed to be 2 TVs. Plus, when we got there, they didn't have the right room and blamed it on booking com. And there were no sheets for the pull out bed so I had to go down to the front desk to get them. It felt like we were staying in a 50 dollar hotel.