Hampton Inn By Hilton & Suites Greeley

The trip was ruined by...

Liked: Breakfast was pretty good apart apart from the hot food being ice cold
Disliked: The attitude of the girl at the front desk was deplorable. Her name was phoenix and she treated my wife like a dog because we booked with a third party, which of course, is your company booking.com

Disappointed and not worth the...

Liked: Some of the staff were very nice. Location worked fine for our travel purposes.
Disliked: When we checked in we were assigned a room on the ground level, first floor where the window lock was busted. This is a safety and security concern. We asked the front desk worker if we can have a room change & they were able to accommodate that. However, the room they assigned us next on the third floor smelled like cigarettes. It is a non smoking room. We called the front desk and they knocked and welcomed themselves INTO the room without permission. And were trying to say it wasn’t the hotel’s/hotel staffs fault. It was uncomfortable and we wanted them out of the room so we just said it will have to do because all other rooms were booked out. No solution was made- and we had to use our own personal spray to help air out the room with the windows and air going. The room also had a lot of long hair strands on the chairs and bedding, plus some of the towels were very stained. That same night we got back around 10pm and there was an empty parking lot where there were multiple cars doing donuts and being extremely loud. Then, someone left their dog(s) unattended and they were barking from 11pm- about 1am. I called the front desk and they said the owners were on their way back.

Very good

The Room was very clean,...

Liked: The breakfast was very good. A lot to choice from.

Superb

Liked: Very nice hotel.
Disliked: EVERYTHING FELT CLEAN AND NEW>

Exceptional

Liked: The breakfast was amazing. Hot food and different everyday. Staff was very friendly. We enjoyed the fresh cookie smell when you come in and free cookies.

Very good

Liked: Very clean
Disliked: N/A

Very good

We will always keep coming...

Liked: The staff was very friendly each and every time we spoke. They went above and beyond to each of our request and tried to point us in the right direction. This was our second time staying here because we have family in the area. We will always stay here because of the staff, the cleanliness, and the hotel atmosphere. The breakfast was also delicious to, my kids would go down each morning to get oatmeal, cereal and toast.
Disliked: Nothing!