Hampton Inn By Hilton & Suites Grand Rapids Downtown Guest Reviews
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Rose Mon, 9 June 2025
Exceptional
Qasim Mon, 9 June 2025
Enjoyed it
Liked: Excellent n
Disliked: We liked everything
Sharon Fri, 6 June 2025
Clean, comfortable, and way over...
Liked: The pool and hot tub were very nice. The beds were so comfortable.
Disliked: Hampton Inn is ALL about taking your money. When I booked the room, the rate that was quoted to me, that I agreed upon, was $200 cheaper for a 3 night stay than what they actually charged my card. They charge $50 a night (not per stay) for incidentals. It’s $18 a day just to park. For paying over $800 for a 3 night stay, I would think the breakfast should have been much nicer. No potato at all. Actually, the only thing good are the breakfast omelets. Out of the two elevators they had at the hotel, only one was working my entire stay. The wait time on the elevator was too long every time I had to use it.
Meciah Wed, 4 June 2025
Exceptional
Harley Mon, 2 June 2025
Poor
Liked: The staff was very friendly.
Disliked: The television in my room was not working. They only had one elevator working. It took 20min to go to the lobby and back to my room each time. The wait for the elevator was so long and very frustrating. There were things left in my room from the previous guest which tells me it was not properly cleaned. The included breakfast was not very tasty. The price was very high in comparison to the value I received. I would not stay again.
Lisa Sun, 25 May 2025
Exceptional
Anonymous Mon, 19 May 2025
Exceptional
Liked: Room rate was reasonable, it was easy on easy off the expressway, bonus that breakfast was included. Room was clean, lobby had really nice furniture and fixtures, parking was easy
Disliked: We liked everything!
Sheri Wed, 14 May 2025
Exceptional
Daniel Tue, 13 May 2025
get your elevator fixed
Liked: room was clean, breakfast was hot and good
Disliked: the one elevator was out of order so the wait time to travel to your room was very long
Laura Mon, 28 April 2025
All around , very good
Liked: Close to free way and family
Disliked: Long waits for the elevator. One was broken