Hampton Inn By Hilton Suites Flagstaff East

Exceptional

Was in town for a...

Liked: Friendly staff
Disliked: A little noisy

Superb

Liked: Location
Disliked: The bathroom needs serious attention. Rusty caulking around the bottom of shower area, sink very slow to drain. TV had dark area across upper half on screen.

Superb

Pleasant

Liked: It seemed clean and had a great view if facing the mountains
Disliked: The pool was a little cold

poor management

Liked: gals providing the breakfast were great
Disliked: No place to put the clothes for 4 people but the floor. Yes the floor. The little basket fit half of the 5 year olds needs.4 things can hang in the mini closet.We were told if we wanted to stay more than a night or two that we should have gone for a different ling stay hotel. We stayed 4 nights. Didnt get a room clean until we asked at day 3. One of the gals at the front desk should not be in customer interaction.

Not friendly or helpful.

Disliked: One male desk person was busy on personal phone and seemed bothered when you asked for anything. food was not replenished at breakfast and staff were not friendly when asking for the food to be replenished. Had back issues every night on the mattress. ended up sleeping on the floor by the third night

For the $180 charge, it...

Liked: We got checked in quick. The beds were decent. The room was quiet. Breakfast was average.
Disliked: Not one of the USB ports in the room worked. Called to front desk and they said no one was available to look at them. So we had to spend $20 at the gas station to get USB adapter plugs to plug into the wall sockets.

Exceptional