Hampton Inn By Hilton & Suites El Cajon San Diego

Stay-excellent for my fiances birthday....

Liked: Location was excellent! Front desk staff Heidi Jo was excellent! Breakfast was good, would like to see more hot food options (bacon, crispy potatos/hashbrowns), and bold coffee.
Disliked: N/A

Cleanliness, great customer service we...

Liked: Cleanliness, friendliness.

Exceptional

Liked: Clean, neat, Cozy

A comfortable stay.

Liked: Front desk clerk was very nice and helpful. Property was clean, room is large and comfortable.
Disliked: Parking was a bit of a hassle with the In and Out Burger Restaurant next door.

Very good

Disappointing

My stay wasn’t worth the...

Liked: The mattress was comfortable.
Disliked: The sheets weren’t clean they had a funny smell and seemed like they weren’t changed. The shower had 2 pubic hairs and the conditioner bottle was completely empty.

Clean room, customer service could...

Liked: Room was clean and had nice shampoos soaps and conditioners. Rings felt sanitized and fresh coming in.
Disliked: I was put on a first floor room which had a huge window next to the parking lot. I asked if there was anything else as I’ve never felt comfortable staying on the ground floor as a solo woman traveler. Front desk person just said nothing else was available. I understand things get booked and maybe it was the only room but I felt like the person didn’t seem happy to be there. In fact I felt like I was inconveniencing them by showing up. There was also no parking spaces available. And the WiFi isn’t actually free you have to sign up to their rewards club and opt into messaging

Exceptional