Hampton Inn By Hilton & Suites Conway AR

The staff makes this place...

Liked: The staff here is amazing. They keep this place running like a 5 star. Only place I recommend when traveling through the state. Stayed here multiple times and has become my families only stop when traveling through the area. Only hotel to convince me to become a Hilton member. Central location to anything you could need as a traveler (grocery, dining, entertainment, etc. Indoor pool keeps the kids excited for the stay and wears them down to get to sleep proper. Breakfast is one of the best we’ve ever had, always fresh with variety for anyone. Also going to name drop Mr Caleb on the front desk again, this young man we look forward to every time we come here. If this young man isn’t being tapped for some kind of management position, you’re wasting this young man’s potential.
Disliked: They do so well at keeping the guests happy that I have to post all these positive reviews every time we stay and risk this gem being discovered and no vacancy when we need to stay here.

Exceptional

Liked: Excellent breakfast. Close to restaurants, Close to Hendrix.

Satisfied with our stay and...

Liked: Staff was amazing, the rooms were clean and comfortable and bigger than expected. Everything was well kept throughout the hotel and the complimentary breakfast had a lot of good options.
Disliked: I really feel like everything in the hotel met my expectations. However the Mexican restaurant nearby did not have good food, but we were told they’re more known for their drinks :)

Exceptional

Short, but sweet.

Liked: Location great. Breakfast omelet and scones were yummy!

Not cleaned at all

Liked: I wanted to find a nice hotel for me and my kids to stay because I was,having some work done on my house and my kids wanted to go swimming. I found a nice indoor pool and I booked my stay for 1 day. The stay was nice the room was clean and my towels and tissue was had been decorated. I was so pleased that I decided to book another stay. I tried to booked the weekend this time but they were charging $400 a night for spring break weekend. That was too expensive for me so I decided to just book 1 day. We got there I looked around as usual and noticed the bathroom wasn’t clean. The tub had black spots around it and I didn’t feel comfortable taking a bath in that tub so I went to the front desk and asked if the bathroom could be cleaned but I was told no. I then decided to go home and take a shower and come back. This was not the nice hotel experience I thought it was going to be.

Very good

Super clean, great breakfast &...

Liked: The rooms were super clean, breakfast was great and the staff were superb!

Exceptional