Hampton Inn By Hilton & Suites Cleveland-Mentor Guest Reviews
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Deborah Mon, 21 July 2025
Short but nice
Liked: Clean, updated, located by restaurants and shops
Anonymous Sun, 20 July 2025
Very clean and friendly! Would...
Liked: Very clean and well kept.
Disliked: Nothing
Sharon Fri, 11 July 2025
Passable
Liked: Location, cleainess, great shower
Disliked: Site said "spa" which means or implies WATER/POOL etc. Pool has been boarded up for 2-3 years! Requested on their site a handicap room- message not received. Mattress was like sleeping on a marshmallow. No seating chair - only desk chair on casters.
Malone Sun, 29 June 2025
Superb
Denise Mon, 26 May 2025
Exceptional
Earl Fri, 23 May 2025
Bad customer service
Liked: Good location
Disliked: First room they put us in was not the room we asked for 3 weeks earlier. Wanted two queen beds but got a king with a pull out. Then the first room was dirty and not even cleaned . Toilet had brown spots around it , sink had hair in it and a tissue that was used on it. Then gave us another room switch was fine but made us bring all of are stuff back down to the lobby to get the room next to the one we had . Because they said they didn’t want us to steal the dirty room for extra space .
Terri Sun, 11 May 2025
Exceptional
Mckee Mon, 14 April 2025
Exceptional
Eric Mon, 31 March 2025
Superb
Liked: N/A
Disliked: N/A
James Wed, 26 March 2025
Very good