Hampton Inn By Hilton & Suites Cleveland-Mentor Guest Reviews
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Denise Mon, 26 May 2025
Exceptional
Earl Fri, 23 May 2025
Bad customer service
Liked: Good location
Disliked: First room they put us in was not the room we asked for 3 weeks earlier. Wanted two queen beds but got a king with a pull out. Then the first room was dirty and not even cleaned . Toilet had brown spots around it , sink had hair in it and a tissue that was used on it. Then gave us another room switch was fine but made us bring all of are stuff back down to the lobby to get the room next to the one we had . Because they said they didn’t want us to steal the dirty room for extra space .
Terri Sun, 11 May 2025
Exceptional
Mckee Mon, 14 April 2025
Exceptional
Eric Mon, 31 March 2025
Superb
Liked: N/A
Disliked: N/A
James Wed, 26 March 2025
Very good
Kimberly Mon, 10 March 2025
Passable
Liked: The hotel was very clean and easy to get to. It is located near the exit and many food places are nearby as well. The breakfast was good, but could have used some bacon or sausage.
Disliked: There were kids running up and down the halls screaming and yelling late into the night and the phone in our room did not work. Also, the door to our room did not want to latch. The door had to be slammed hard in order to get it to latch. Did not feel safe while in the room, or secure when leaving the room.
Marissa Mon, 3 February 2025
Good
Nicole Tue, 28 January 2025
Superb
Steve Sat, 25 January 2025
Very good
Liked: Close to attractions
Disliked: No wheelchair accessible rooms available