Name: Hampton Inn By Hilton & Suites Chicago Burr Ridge
Address: 100 Harvester Drive, Willowbrook, IL
Telephone: (888) 608-6346
Rating: 4.25

Hampton Inn By Hilton & Suites Chicago Burr Ridge Guest Reviews

Overall Average Score:

Excellent (4.35 out of 5)

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Liked: Location
Disliked: Pool was shut down most of the stay, when it opened the pool was green. No room service for the entire stayThe three hand sanitizers in lobby were empty or not working

Exceptional

Comfy beds, nice breakfast, unclean...

Liked: Really pretty park nearby, and relatively close to a nice town with good food.
Disliked: The pool in this hotel was pretty disgusting. Water was extremely salty tasting, and the pool and surrounding area reeked of cat urine and a litter box.

Superb

I expected the high rate...

Liked: The pool was decent.
Disliked: For the very expensive rates which ended up higher than our reservation. We received NO maid service at all! For the rates we paid? That is unexcitable! Our rate being raised for no reason during out stay! Not right! I worked in the hotel industry for twenty years. We never did that sort of thing to a guest! I was also unable to get the baseball game on the tv. .The desk came up and said it was set but didn't work and when I called to the desk multiple times. I was ignored!