Hampton Inn By Hilton & Suites Charles Town Wv

Very good

Superb

Great breakfast, staff and accommodations....

Liked: Very clean. Very courteous staff.
Disliked: I know it’s the going rate in Charles town but it is expensive to stay in that town. I live in a resort town on SC and those prices rival prices here

Happy customer

Liked: Nice comfortable hotel near where we were visiting. Pleasant customer service, only complaint I think the price was a bit high.

Exceptional

Liked: N/A
Disliked: Pillows

Will be back again most...

Liked: Very clean, quiet, employees very friendly .

I don't think I'll stay...

Liked: Breakfast was terrible. Manager did do the right thing. Not charge me anything because of the condition.
Disliked: Good taste terrible. Dirt on ceiling of the room that I took pictures. Get a new breakfast and I would fix my own food then to have staff doing it. Other hotels I've stayed in, that's what I've done myself.

Pleasant

Liked: The pool and hot tub were dirty. Smelled disgusting.

Exceptional