Hampton Inn By Hilton & Suites Bolingbrook Il

Passable

Loved it

Disliked: Rm 305 - the bathroom outlets did not function!

We liked that the staff...

Liked: Breakfast was good.
Disliked: We asked for clean towels and for one of beds to made as we spilled coffee on the sheet and pillow. They gave us a new sheet and pillow case to take up to our room and said fresh towels would be delivered later when they were available and that our bed would made. We returned about six hours later and our bed was not and the dirty towels were still on the bathroom and there were no clean towels. We had to go down to desk and get new towels and to make the bed by ourselves. the remote didn't work even after installing new batteries. The desk clerk said she checked it out and was fine. However it did not work properly for us. Also I think having the coffee pot in the bathroom is unsanitary. It should be put somewhere else.

Over all the stay was...

Liked: The food was pretty good and the location was fine.
Disliked: In my son's room there were litttle ants. (Rm324) In my room 104, the toilet seat kept pinching my thigh when I sat on it.

Superb

Exceptional

Exceptional

Superb

Very good