Hampton Inn By Hilton - Suites Birmingham Airport Area Al

Good

It was ok but won’t...

Liked: Nice staff, clean. Security.
Disliked: Breakfast was not good. Beds were uncomfortable. Location was on a large mountain. GPS would run us around in circles. Air conditioning didn’t keep room cool. Cost me an additional $20.00 that it shouldn’t have.

Exceptional

Liked: Customer service and the cleanliness

Very good

Liked: Really friendly staff & great breakfast

I would not recommend this...

Liked: I would not stay here again, it was run down, dirty mops surrounded the bottom of the ice maker on the 1st floor, the mattress was horrible and uncomfortable, the shower floor was slippery with no safety mat, the wall behind the tv had framing screws poking out. There was no blanket just empty plastic bag in closet. There were two cheap/flimsy pillows on the bed, the bed cover was not clean. The quality and comfort of this room was sad. The breakfast display had no fruit and the food display was scanty. Poor quality.
Disliked: See above

Everything was good

Liked: The breakfast was good Mrs. Pat was an excellent host.
Disliked: N/A

Good

Liked: Liked that it was right off the interstate & close to where I needed to go
Disliked: Room smelled weird, ac wasn’t working right

I will not be going...

Liked: This place is not clean at all for a hotel. We experienced roaches and unclean bedding/ sheets.
Disliked: The cleanliness could have been much better if they actually cleaned their rooms and property.

Exceptional