Hampton Inn By Hilton & Suites Benton Harbor MI

Nice staff, tidy breakfast, dingy...

Liked: The location was mostly convenient, though you have to trust that there’s a hotel behind the Home Depot. We thought the staff were great and the breakfast was well stocked, clean, and better than many other hotel breakfasts we’ve had. Our room was comfortable. We appreciated the quiet; being on the first floor means being at the mercy of the people above you, but the property was very chill.
Disliked: Our bathroom was pretty grimy. This is nothing against the cleaning staff-the problem was cheap finishings. My wife walked in and immediately reacted to the mildew accumulation on the caulking and the cracked caulking throughout the bathroom. The bottom of the toilet looked gross because the caulk was orange from mildew and separated from the base. The lotion bottle had fallen off the wall and propped against the mirror. The carpet was slightly moist underfoot; that was unsettling. Otherwise, the room felt mostly clean. I think for the stars we expected uber clean with nicer bedding.

Exceptional

Liked: There was nothing to not like. Breakfast was great many things to choose from.
Disliked: Nothing. Absolutely nothing

Exceptional

A night stay

Liked: The size, the look and the whole stay.

Nice and clean... overpriced for...

Liked: Clean, updated and comfortable.
Disliked: Guy asking me for money in the parking lot.A little pricey for a location next to a Home Depot. The view from our room of a dirt lot

Enjoyable

Liked: Everything was nice, clean and easy to use

Perfect stay

Liked: Clean, friendly staff, looked brand new!

Superb

Disliked: Over priced, I thought the price I was charged was more than what I booked. I could be wrong but I don’t usually pay that much for a hotel that’s not at a resort or special place

Superb

Liked: Very clean and comfortable! The lady that helped me at the front desk was very nice. I like the location as it’s hidden and not on the main road with a bunch of traffic.
Disliked: Personally I feel like $170 for the night was a little rough. But i feel like I got what I paid for!